ECHO COORDINATOR

The Missouri Telehealth Network (MTN)

The Missouri Telehealth Network (MTN) seeks a mission and customer service oriented individual to serve an ECHO Coordinator. Join our fun, mission driven and passionate team, as we work to increase access to patient-centered health care via telehealth for rural and underserved Missourians. MTN began in 1994 providing expertise in key telehealth domains including technical, clinical, operational, legal, regulatory, and evaluation. In 2012 MTN launched the Show Me ECHO (Extension for Community Outcomes) telehealth project to create virtual communities of learning between interdisciplinary expert teams and community providers, increasing capacity and quality of care to patients.

This is professional and administrative work coordinating and facilitating the Extension for Healthcare Outcomes (ECHO) project.
This position will act as the primary liaison between clinical panelists and providers participating in the ECHO learning sessions. This includes assisting with providing basic technical assistance and guidance to hub team members and registered participants regarding issues involving video conferencing platforms, email, shared drive access, and video conference etiquette. The coordinator will provide custodial management of all documentation pertaining to current ECHOs, including didactic presentations, case presentations, recommendations, supplementary handouts, guides, and scorecards. Provide standardized reports when requested to hub teams and MTN leadership on overall ECHO performance, hub team member engagement, participation, and trends. The coordinator will attend and contribute to the strategic planning sessions for newly constructed ECHOs and existing hub teams for assigned ECHOs. They are responsible for accurate data entry, running routine reports, tracking ECHO attendance, and assisting in recruiting for attendance and cases for ECHO sessions. It is expected that the coordinator will maintain a high-level of competency on the process, methodology, and evaluation of ECHO using standards and tools developed by both Project ECHO and the Show-Me ECHO team.

We are looking for a customer service and team oriented partner who is skilled in the use of video conferencing platforms, and computer software such as word, excel, and cloud-based applications. The qualified candidate will have the ability to manage multiple competing deadlines and objectives, plan and conduct work in a self-directed result oriented manner, strive to help us improve efficiency, and establish and maintain effective working relationships with other MTN staff and project teams. If this sounds like you, apply to join our team today.

Salary commensurate with education and experience.

Salary Range: $18.00 - $25.00/ hour

Grade: GGS-008

University Title: PROGRAM/PROJECT SUPPORT COORDINATOR I

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Monday – Friday

8:00 a.m. – 5:00 p.m.

A Bachelor's degree or an equivalent combination of education and experience and 1 year of experience from which comparable knowledge and skills can be acquired is necessary.

https://medicine.missouri.edu/offices-programs/missouri-telehealth-network
https://showmeecho.org/

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.