Contact Tracing Team Lead (Temporary; Hybrid Eligible)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Contact Tracing Team Lead (Temporary; Hybrid Eligible)

Job Profile Title
Temporary Employee - Non-Exempt

Job Description Summary
The Team Lead will directly supervise a group of 3-6 Case Investigators and contact tracers. The Lead will be responsible for daily assignments, monitoring productivity (i.e., ensuring calls are completed in an appropriate time frame), reviewing documentation for accuracy and completeness, and providing general logistical and emotional support for case investigators and contact tracers. The Team Lead will also be responsible for data analysis and reporting back to the COVID19 management team.

Job Description

The Team Lead will directly supervise a group of 3-6 Case Investigators and contact tracers. The Lead will be responsible for daily assignments, monitoring productivity (i.e., ensuring calls are completed in an appropriate time frame), reviewing documentation for accuracy and completeness, and providing general logistical and emotional support for case investigators and contact tracers. The Team Lead will also be responsible for data analysis and reporting back to the COVID19 management team.

Temporary position through December 31, 2022.

Qualifications
Background in public health, health services, or social with experience managing groups of 5-10 individuals. High degree of emotional intelligence and strong interpersonal skills. Highly detail oriented, proactive, and flexible. Experience with electronic medical records a plus. 1-3 years experience, Bachelors required, Masters preferred.

Job Location - City, State
Philadelphia, Pennsylvania Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.

Department / School
Health and Wellness

Pay Range
$7.25 - $155.75

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.