MEDICAL PROGRAM ASSISTANT - ENDOCRINOLOGY

University of Wisconsin–Madison
Madison, WI Full Time
POSTED ON 7/15/2022 CLOSED ON 8/13/2022

What are the responsibilities and job description for the MEDICAL PROGRAM ASSISTANT - ENDOCRINOLOGY position at University of Wisconsin–Madison?

Job Summary:

This position provides administrative support to the Division of Endocrinology, Diabetes and Metabolism, Department of Medicine (DOM), University of Wisconsin School of Medicine & Public Health (UW SMPH). The Medical Program Assistant provides support to the Division Chief in the successful performance of their teaching, research, clinical, and administrative goals while maintaining a thorough knowledge of relevant policies and procedures of the Division, Department, School, and University. This position assists in coordinating, and participates in meetings, and facilitates effective communication both within and outside of the Division, DOM, and UW SMPH. This position is also a back-up for other Endocrinology administrative staff when needed. The position must interface with outside physicians, administrators, researchers, and patients. This position functions under limited supervision from the Endocrinology Division Administrator. The position will also receive daily work direction from, and work closely with, the Division Chief.

This position requires excellent interpersonal, computer and organizational skills. It also requires the ability to work confidentially and independently while dealing with diverse communities of faculty/academic and health care /physician environment. A high level of professionalism is required of all UW Department of Medicine faculty and staff. The incumbent will be expected to exhibit and promote the finest characteristics of this profession and of a colleague. Professionalism is demonstrated by altruism, accountability, fairness and treating everyone with kindness, respect and dignity.

The School of Medicine and Public Health has a deep and profound commitment to diversity both as end and in itself but also as a valuable means for eliminating health disparities. As such, we strongly encourage applications from candidates who foster and promote the values of diversity and inclusion



Responsibilities:
Performs administrative duties to support providers, staff, services, and unit programs. May serve as the primary contact or customer service representative and subject matter expert. Tracks, prioritizes, organizes, and completes multiple ongoing clinical, research or academic projects. Requires Health Insurance Portability and Accountability Act (HIPAA) and Personal Protective Equipment (PPE) knowledge or training.
  • 40% Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
  • 10% Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
  • 15% Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
  • 25% Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel
  • 10% Serve as purchasing liaison for Division of Endocrinology

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion



Education:

Preferred
Associate's Degree or higher in medical administrative support or similar field, preferred



Qualifications:
  • At least 1 year of providing administrative support required
  • Professional level and highly efficient use of Microsoft required
  • Experience in healthcare or academic setting preferred


COVID-19 Considerations:

UW-Madison continues to follow necessary health and safety protocols to protect our campus from COVID-19. All employees remain subject to the COVID-19 Workplace Safety Policy: https://policy.wisc.edu/library/UW-5086. Please visit https://covidresponse.wisc.edu for the most up-to-date information.



Work Schedule:

Monday - Friday 8:00 a.m.-4:30 p.m. flexible, to meet the needs of the division, 80%-100% FTE



Work Type:

Full or Part Time: 80% - 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.



Appointment Type, Duration:

Ongoing/Renewable



Salary:

Minimum $20.00 HOURLY
Depending on Qualifications



Additional Information:
  • Outstanding interpersonal, human relations, verbal and written communication skills.
  • Strong organizational skills with attention to detail. Ability to follow through and complete tasks in a timely and accurate manner.
  • Courteous, responsive and service oriented to people from diverse backgrounds.
  • Ability to work with diverse elements of Nephrology Division, such as academic staff, faculty and university employees as well as health care/physician environment.
  • Excellent organizational skills and ability to handle a fast-paced, challenging, and stimulating office environment.
  • Ability to manage competing priorities as well as the ability to work with independence in dealing with diverse groups required.
  • Competence exercising judgment, discretion and independent decision making.
  • Ability to adapt to and learn within a complex multidisciplinary environment.

How to Apply:


Contact:

Michelle Rindal
mrindal@medicine.wisc.edu
608-890-5471
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number


Official Title:

Medical Program Assistant(HS009)



Department(s):

A534245-MEDICAL SCHOOL/MEDICINE/ENDOCRINOL



Employment Class:

University Staff-Ongoing



Job Number:

262897-CP



The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
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