Teller: Part-Time

Summary:

As a Teller, you will provide assistance to customers that will ensure continued business and enhance the value of their relationship with United Prairie. 

Essential Functions:

• Help identify the customer’s financial needs.
• Recommend United Prairie Bank products and services when it would serve a customer’s financial need.
• Refer customers to the Insurance Agency or Financial Network when those services would be of benefit to the customer.
• Greet clients, answer the telephone, open & distribute mail.
• Process teller transactions (deposits, withdrawals, accept payments) and manage a cash drawer.
• Assist the frontline tasks as assigned by management.
• Follow all compliance and regulatory requirements for the financial services industry.
• Recognize any suspicious behavior and have the ability to make decisions on when to consult higher management on any transactions.
• Abide by all policies, procedures and regulations of United Prairie
• Review, acknowledge and comply with all end user security requirements stated in the Information Security – End User Policy and Statement of Understanding
• Utilize all communication tools available including, but not limited to; the company intranet, email, and instant messaging
• Any and all other duties as assigned by your supervisor and/or management

Work Environment:

This job operates in a clerical, office setting.  This role routinely uses standard office equipment, such as computers with MS Office, phones, photo copier/fax/scanning machine.

Physical Demands:

• This position requires manual dexterity, the ability to lift files and open file cabinets. This position requires bending, stooping, or standing as necessary.   
• This is a largely sedentary role.
• Ability to lift a minimum of 20 pounds.
• Multi-lingual capabilities are a plus. Read, write, speak and understand English is required.
• Accommodation may be made for the above requirements, when it does not place an undue hardship on the Company.

Travel:

• Occasional day travel may be required for training and/or meeting purposes.

Education:

• High School diploma or GED required
• Bachelor’s Degree preferred

Work Experience:

• 1-3 years of experience in sales and customer service
• 1 or more years of related experience in a financial services industry preferred
• Experience working in a team environment

Competencies:

• Achievement Orientation - Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations; being ready to take action and show tenacity in case of obstacles or resistance.
• Continuous Learning - Actively and continuously gaining insight of strengths and weaknesses in order to identify the relevant areas that need further development (with regard to skills and knowledge) and acting upon it.
• Customer Focus - Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs and giving high priority to customer satisfaction and customer service.
• Problem Solving - Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
• Teamwork - Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.