Community Engagement Database Analyst

Overview

About Upbring 

At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness.  

What You'll Do as a Community Engagement Database Analyst

The Database Analyst is responsible for overseeing all aspects of Upbring’s Blackbaud Raiser’s Edge donor database analysis, data hygiene preparation of data filings for emails, events, and direct mail, serving as the lead trainer in Raiser’s Edge for team members, and including being a backup for gift processing, among other key activities with a collaborative and communicative team.

 Our Upbring staff members are servant-leaders on the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.

*This is a part-time hybrid position.

Responsibilities

We Are Warriors | We Set the Standards for Child Welfare

Work Standards for a Community Engagement Database Analyst

• Responsible for the overall usage, accuracy, efficiency, security, maintenance, administration, and development of Upbring’s donor database
• Proactively lead regular database hygiene and maintenance efforts, including duplication management, data appends, research and updates of specific datasets through imports, and periodic data audits, etc.
• Work with staff, to develop criteria for data selection to receive newsletters, direct response mailings, online campaigns, event invitations, or other mailings/emails
• Prepare standard and ad hoc mail and email files for direct response mailings, publications, events, emails, or other mailings. This includes developing and running queries, segmentation, imports, and exports and reviewing lists for accuracy and completeness before sending to internal or external sources 
• Backup for online gift processing and creation or updating of general and campaign donation forms through Raiser’s Edge
• Managing the upkeep of stored data: updating contact information, reviewing for proper formatting of data entered by others, timely closing of action items, adding Wealth Engine information to records, address updates and deceased dates search info, report generation for review by managers.
• Identify and address both the opportunities and challenges of robust database use, proposing new and improved applications.
• Manage team member training for Raiser’s Edge
• Available to work on site at Cross Park office up to three days per week

Communication

• Ensure Raiser’s Edge data management policies, procedures and best practices are documented and up to date.
• Field and respond to donor inquiries regarding Upbring and/or the donor’s contributions to the organization as needed
• Lead annual process for reporting giving for donor tax receipting
• Pull donation reports, analyze trends, and report findings in monthly team meetings
• Perform other duties as assigned by the VP of Development Operations

Fiscal Management

• Work closely with the accounting department by providing monthly reconciliation reports
• Assists and serves as backup for gift processing during peak giving season

We Are Servants| We Help Others

Teamwork

• Work closely with the VP of Development Operations, and collaboratively and communicatively with other teammates to ensure operations are effectively and efficiently supporting and meeting departmental and organizational goals and objectives

We Are Family | We Are Passionate & Compassionate

Building Relationships

• Develop and maintain strong working relationships with management, teammates, donors, volunteers, partners, and vendors
• Exhibit professional behavior and a positive attitude with both internal and external parties that reflects positively on Upbring and is consistent with policies and practices.
• Network and always represent the organization in a professional manner
• Actively participate in exhibiting cultural awareness and sensitivity when interacting with staff, and the community

Qualifications

Community Engagement Database Analyst Minimum Qualifications

• 1 year experience in Blackbaud Raiser’s Edge or Financial Edge database
• Strong people and interpersonal skills with the ability to effectively communicate, work, and interact with diverse groups of people
• 5 years of nonprofit organization experience
• Advanced skills in analyzing data for trends that have financial impact
• Strong written and verbal communications skills with the ability to use persuasive communication
• Have a high level of initiative and motivation
• Strong computer skills and advanced user of Microsoft Word, Excel, and Outlook

Community Engagement Database Analyst Preferred Qualifications

• Professional Certification from Blackbaud (bCRE-Pro)
• Experience working in a data-driven environment with Key Performance Indictors (KPIs)
• Experience with MailChimp, Chimpegration, Importomatic, and/or other third-party software that integrates with Blackbaud Raiser’s Edge
• 2 years of supervisory and management experience
• Skilled in the use of Microsoft Power Automate in conjunction with Raiser’s Edge

Physical Demands & Work Conditions

• This position requires sitting and looking and using a computer for long periods of time
• Lift, push, pull, move up to 50 lbs.

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

Diversity. Equity. Inclusion. Belonging 

We are a diverse and inclusive Organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best TO FULLFILL OUR MISSION OF BREAKING THE CYCLE OF CHILD ABUSE.

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.