Patient Access Representative
Job Posting for Patient Access Representative at Upper Connecticut Valley Hospital - PATIENT ACCESS - HOSP
Job Summary:
Demonstrates exceptional customer service skills and performs various functions within the Patient Access Department related to scheduling, pre-registration, registration, and switchboard operations. Ensure outstanding patient experience while proactively reducing financial loss. Demonstrates behaviors outlined in NCH's Core Values and supports NCH's Mission and Vision.
Essential Qualifications: Minimum of one year in a customer service role preferably in a healthcare setting.
About UCVH:
Upper Connecticut Valley Hospital (UCVH), an affiliate of North Country Healthcare, is a 16-bed critical access hospital serving 20 communities and 8,500 people in its service area which includes communities in New Hampshire, Vermont, and Maine. UCVH provides over 4,000 emergency department visits, 325 outpatient surgeries, 300 inpatient admissions, 7,000 imaging studies, and 140,000 laboratory tests annually. UCVH offers a broad array of services including a 24/7 fully staffed emergency department, outpatient surgical care, cardiac rehabilitation, inpatient care, ambulatory care, x-ray, MRI, CT scans, mammography, outpatient rehabilitation, laboratory services, and more.
About North Country Healthcare (NHC):
North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.
North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department at the affiliate to which you are applying.
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