Store Manager

UpWest is hiring! UpWest was launched in November of 2019 (online only) at www.upwest.com. The Brand founded from research that consumers are increasingly more stressed out and are prioritizing comfort and wellness. Our goal is to shift in personal mindset from FOMO (fear of missing out) to JOMO (joy of missing out) while prioritizing sustainability and clothes designed for comfort.

Job Types: Part-time, Temporary, Contract

Reports to: Area/General Manager

Responsibilities for UpWest Store Manager

· Bring customer service excellence to every aspect of the store, including store appearance, merchandise presentation, marketing organization and presentation, team leadership and selling procedures.

· Build relationships with customers and neighboring tenants

· Communicate with Area / General management to provide check-ins / updates as needed

· In-store training and onboarding of new sales staff, with support of the Area / General manager

· Supervise, motivate, and continued develop all store management and staff, with support of the Area / General manager

· Manage store dedicated events, if needed

· Partner with mall management on any mall events, if needed

· Partner with the Area / General manager to ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory

· Coordinate daily and weekly staffing schedules that align with the business needs

· Scan inventory in and submit to UpWest, as well as monitor inventory levels to prevent shrink.

· Perform quality assurance of merchandise as requested by the UpWest team.

· Responsible for deposits and other cash management tasks as assigned.

· Filing end of day/month paperwork for audit purposes if one were to occur.

· Ensure the store complies with outlined safety policies and procedures, as well as state and local health regulations as it pertains to COVID-19 or other.

Essential Qualifications

· Education: High School or Equivalent

· Two to four years previous store management experience

· Meets defined availability criteria, including nights, weekends, non-business hours and emergencies when other staff is unable to make scheduled shifts/times.

· Comfortable being only coverage in store during non-peak business hours (when applicable)

· Proven ability to increase sales and store profitability

· Proven ability to network, recruit, interview, train, develop and promote associates

· Ability to move medium to large items weighing up to 50 pounds

· Ability to delegate tasks to maximize efficiency

· Strong multi-tasking abilities

· Strong communication skills to Area / General manager as well as UpWest home office when needed

General Employment Notes

· All staff is directly employed by Civitas Marketing on behalf of UpWest.

· All hours worked will be paid direct deposit only on a bi-weekly schedule.

· Sales performance and recruiting bonuses available at the discretion of Civitas Marketing management team.

· All staff must complete online training and in-person training prior to being scheduled for the first shift.

· Continued education and training provided.

· Civitas Marketing is an Equal Opportunity Employer. Civitas Marketing does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class.

· Civitas Marketing only hires individuals authorized for employment in the United States.

· Must be 18 years old to apply.

Job Types: Part-time, Contract, Temporary

Pay: $23.00 - $28.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Experience:

• Customer service: 1 year (Required)

Work Location: One location