Café Manager

JOB DESCRIPTION

We are looking for hard working, responsible, light-hearted individual with strong customer service skills. A strong team environment is crucial for our business and we need active Supervisor who will embrace and promote that type of a workplace.

Our Management team is trained to learn every nuance of the business, so whether you’re creating an award winning birthday party experience, hosting a corporate event, or overseeing a busy night, we’ll provide you with the tools and knowledge necessary to ensure the success of the Park.

GENERAL JOB DESCRIPTION

· Responsible for all aspects of the Café operations including entertainment, food, beverage, attractions and property inspections.

· Cultivates a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level.

· Leads and influences staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity.

· Monitor staff performance and interactions

· Assist in hiring, retention of staff, coaching, discipline; ensures execution of staff training programs.

· Select, develop staff and trainers for more responsibility or internal promotability into a leadership program.

· Assists with inventory and controlling expenses.

· Maintain a safe, clean, and secure environment for all guests and staff.

· Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies.

· Other duties as assigned.

SKILLS & QUALIFICATIONS REQUIRED

· High School Diploma required; some College preferred

· 1-2 years of Food Service Supervisory level experience

· Proven conflict management skills

· Legally able to work in the United States

· Able to work a varied schedule including weekends, nights, and holiday

· Hours: 20 hours minimum up to 45 depending on business needs.

· Must be able to communicate clearly with fellow Management, Staff, and Guests

· Maintain professional appearance.

· Must be at least 18 years of age. At least 21 years of age preferred.

· Ability to pass a background-check as prescribed by Urban Air Adventure Park.

· Ability to obtain Food Handler certification, Basic First Aid Certification, & online Urban Air Training Programs prior to position start.

· Computer Skills a must — Microsoft Office (Excel, Word, PowerPoint).

· Adaptability, flexibility, general enthusiasm for the business.

· Willing to learn and adapt to changes or challenges.

· Ability to establish working relationships with all employees, management, and vendors.

· Exercises good judgment in decision making.

· Appreciation of diversity (thought, ethnic, gender, etc.)

· We work when others play! Must be able and willing to work weekends, evenings and holidays

ADDITIONAL REQUIREMENTS

· Ability to lead, motivate and empower Team Members

· Ability to align Team Members with Urban Air culture by balancing seriousness and having fun

· Takes initiative

· Excellent interpersonal and communication skills

· Ability to recognize problems and problem solve

· Ability to set goals and convert plans into action

· Ability to see patterns in performance and create solutions

· Exercises good judgment in decision making

· Open to feedback and self-improvement

· Holds self-accountable for high personal standards of conduct and professionalism

· Serves as a role model by demonstrating and upholding Urban Air policies and standards

PHYSICAL REQUIREMENTS

· Work days, nights, and/or weekends as required.

· Work in noisy, fast paced environment with distracting conditions.

· Move about facility and stand for long periods of time.

· Lift and carry up to 30 pounds.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Café
• Fast casual restaurant
• Quick service & fast food restaurant

Weekly day range:

• Every weekend
• Weekends as needed

Application Question(s):

• Able to work both Saturday AND Sunday

Experience:

• Food Management: 1 year (Required)

Work Location: In person

Salary : $15