What are the responsibilities and job description for the Boutique Retail Key Holder position at urbAna?
We are looking for a Retail Key Holder to provide excellent customer service for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Cross-sell products
- Manage returns of merchandise
- Provide customer feedback to the Management Team
- Stay up-to-date with new products/services
- Help receive, tag and place merchandise.
- Help with community events
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All employees must be fully vaccinated (proof of vaccination card required).
Ability to commute/relocate:
- Scottsdale, AZ 85251: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Retail sales: 1 year (Required)
- Basic math: 1 year (Required)
- Leadership: 1 year (Preferred)
- Supervising experience: 1 year (Preferred)
Work Location: One location
Salary : $18 - $19
