Higher Education Regional Account Director - Virtual

About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Ideal candidate will live near a major metropolitan airport. JLL’s Public Institutions Education team delivers quality Integrated Facilities Management across a portfolio of elementary, middle school, secondary school and postsecondary education accounts nationally. The Regional Account Director’s responsibility is to ensure Account Managers’ meet or exceed deliverables as outlined in our contracts. This includes operational up time, cost savings initiatives, energy consumption reduction initiatives, service improvements and introduction of best practices and innovations. They are responsible for organizing and prioritizing multiple tasks, continually and consistently making fact and financial-based business decisions and developing and effectively managing client relationships. These client relationships require less frequent interaction than their on-site Account Manager reports, but are key to JLL’s success in supporting our clients. Internal responsibilities include financial reporting and coordination with management and multiple teams across the Work Dynamics Business. Responsibilities Independently direct a portfolio of educational facilities nationally Become a trusted advisor to clients; prudently manage services, capital requirements and operating budgets Ensure a team culture of safety, customer service, compliance and quality Lead a matrixed team and demonstrate an owner's mentality across technical, soft, and experience services Provide staff oversight, with input on selection, counseling, appraisals and recognition; recommending salary, promotional, disciplinary, termination, and other personnel actions; support diversity initiatives through action Assist Account Directors with development and implementation of annual account plans Understand and deliver on operational budgets; participate and adhere to forecast monthly/quarterly budget targets; prepare detailed budgets for operations; develop accurate regular and ad-hoc reports Engage procurement and products teams to introduce account specific programs that support specific client needs Manage client-facing and internal conflict resolution; identifying or partnering with other divisions to deliver solutions and specialized services Experience BS in Engineering, Facilities Management, Architecture, Construction Management or Business is required Masters in Business/Management preferred 10 years Education Facility Management Personnel Management and Financial Reporting experience Strong leadership and presentation skills Evidenced exceptional client service and focus Experience with Microsoft Office Suite Understanding and application of Association for Higher Education Facilities Officers (APPA) standards preferred Technical understanding of contracts and compliance required Technical knowledge of mechanical, plumbing and electrical building systems, as well as custodial and grounds services required Understanding and application of one or more Computerized Maintenance Management Systems (CMMS) required Travel Approximately 50% depending on geographic distribution of account and requirements Benefits: Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security. Benefits to eligible employees, include: 401(k) plan with matching company contributions Medical, Dental & Vision Care 6 weeks of paid parental leave at 100% of salary Paid Time Off and Company Holidays Flexible Work Arrangements may be available Executive Benefits Estimated compensation for this position is: /- $124 - 157k Bonus potential The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data What you can expect from us We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. We can’t wait to see where your ambitions take you at JLL. Apply today! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here. This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.