What are the responsibilities and job description for the Mailroom Associate position at *US AMR-Jones Lang LaSalle Americas, Inc.?
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Mailroom Associate
9am to 6pm.
$40,560
Reston, VA
We are seeking an energetic and reliable Mailroom Associate for our client site in Reston, Virginia. The successful candidate will be highly organized, dedicated, able to handle a variety of duties simultaneously and have excellent customer service skills.
Job Responsibilities
Receive incoming USPS and overnight courier mail and parcels
Sort and distribute all incoming mail, same day of receipt
Resolve issues with incorrect, returned mail
Pickup outgoing mail from mail stops and apply correct postage
Process outgoing shipments (Fed-Ex, UPS, USPS)
Request funding for postage
Ensure office is adequately stocked with mail supplies
Stock copy rooms and printing devices with copy paper, toner supplies, office supplies
Service copy machines when needed; respond to paper jams, replace interchangeable parts when necessary
Organize and replenish break rooms with coffee supplies. Maintain cleanliness of breakrooms by wiping counters and equipment when needed, daily.
Walk facility and log Corrigo work orders for building issues that require attention (torn carpet, damaged ceiling tiles, etc.)
Respond to Corrigo work orders that are related to Mail Services function by opening tickets assigned on the same day, updating with notes when appropriate, and closing the ticket within the ticket due date. If more time is needed to resolve a ticket, notify the Facility Manager so that the ticket can be extended.
Track daily workflow by logging daily task and activity on Volume Report. Submit volume report to Lead, weekly.
Provide employee move services as requested by Facility Manager
Adhere to internal procedures and Mail Services National Playbook
Work with Lead to update internal procedures for site specific tasks
All other duties and tasks assigned
Knowledge, Skills, and Abilities
High school diploma or equivalent
1 to 2 years of related experience required
Clean driving record and must have reliable transportation
Must be reliable and professional
Strong customer service skills and ability to provide white-glove services
Self-motivated, organized, and strong time management skills
Attention to detail
Knowledge of Corrigo is a plus
Knowledge of reprographic equipment operations a plus
Ability to spend much of the day on his/her feet. Must be able to work quickly with hands and have good hand/eye coordination
Regularly lift, move and/or carry up to 10 pounds; frequently lift, move and/or carry up to 25 pounds; occasionally lift, move and/or carry up to 50 pounds.
Estimated total compensation ran for this position is:
40,560.00 – 40,560.00 USD per yearThe pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
On-site –Reston, VAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Flexible and Remote Work Arrangements may be available
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Accepting applications on an ongoing basis until candidate identified.
Salary : $37,440 - $39,520