Digital Customer Acquisition Leader

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

Scope

The Digital Customer Acquisition Leader is a senior role within the organization reporting to the Head of Merchant, Business Banking Revenue. The role is responsible for the digital prospecting, recruitment, onboarding and servicing of business banking customers under the U.S. Bank brand.

Key Responsibilities

The key responsibilities of the position include the following:

* Develop and execute strategic business plans for the digital prospecting, recruitment, onboarding and servicing of business banking customers
* Leverage the Corporate Marketing team to design and execute marketing initiatives that attract business banking prospects to U.S. Bank
* Work with product leaders across U.S. Bank to design and implement solutions / packages that optimize customer lifetime value for business banking customers
* Work with the talech software solution team to iterate an integrated business software solution set that small businesses will use to run their business
* Optimize the experience for prospects and customers at every stage in the sales funnel and customer lifecycle
* Develop segment-specific strategies (e.g., healthcare, retail, services)
* Plan, direct and coordinate budgets in accordance with organizational goals
* Serve as a member of the Business Banking Merchant Revenue Leadership team, contributing to strategy development and to the management of the unit

Position Requirements

Knowledge & Experience

* 10 years of well-rounded business development experience in positions of increasing responsibility with a focus on digital; financial industry preferred, global experience preferred
* 5 years of management/leadership experience
* Excellent knowledge of the tools and methodologies of digital recruitment, acquisition and retention of customers
* Well-developed leadership abilities and strategic management skills
* Strong knowledge of the industry and the footprint within which we operate
* Proven engagement skills using considerable tact, diplomacy, and people skills
* Outstanding written and oral communication skills
* Self-starter capable of working independently
* Ability to thrive in a fast-paced, high-pressure environment
* Proven ability to take balanced risks

Education

* Degree in Business, or related field
* MBA, or advanced degree strongly preferred

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

* Healthcare (medical, dental, vision)

* Basic term and optional term life insurance

* Short-term and long-term disability

* Pregnancy disability and parental leave

* 401(k) and employer-funded retirement plan

* Paid vacation (from two to five weeks depending on salary grade and tenure)

* Up to 11 paid holiday opportunities

* Adoption assistance

* Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

This is an Elavon posting. Elavon is a part of the U.S. Bank family.