What are the responsibilities and job description for the Cashier position at US LBM?
Higginbotham Brothers dates to 1881, when the company opened its first general store in Texas. Today, Higginbotham Brothers supplies professional builders, remodelers and do-it-yourselfers with lumber and a deep catalog of specialty building products, including hardware, windows, doors, plumbing materials and interior/exterior paint, from its 40 locations across Texas and Oklahoma.
US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture and customer relationships of our local brands.
As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow.
Position Overview
The Cashier will process sales and cash register operations quickly, accurately, and efficiently. Responsible for providing outstanding customer service. Maintain store and work environment in a clean, organized, and safe manner.
Essential Job Duties
US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture and customer relationships of our local brands.
As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow.
Position Overview
The Cashier will process sales and cash register operations quickly, accurately, and efficiently. Responsible for providing outstanding customer service. Maintain store and work environment in a clean, organized, and safe manner.
Essential Job Duties
- Greet and interact in a positive manner with customers. Assist with questions regarding merchandise, location of merchandise in store, pricing, and promotions.
- Process customer sales through use of POS computer. Receive payment by cash, check, credit cards, vouchers, or automatic debits and processes according to company standard procedures.
- Issue refunds or credits to customers with manager approval when necessary.
- Bag, box, or wrap merchandise; prepare packages as necessary.
- Maintain an awareness of all promotions and advertisements.
- Count money in cash drawers at the beginning and end of shift to ensure correct amounts and adequate change levels.
- Correctly maintain all cash levels at the POS computer, compute and record totals of transactions.
- Answer and resolve routine customer questions; communicate requests or complaints to management.
- Maintain store environment including doors, floors, windows, ceilings, restrooms, and workstations. Clean and dust products, displays and face of the products.
- Attend and participate in all company-sponsored training programs as required.
- Perform other duties as assigned by management.
- Minimum education required — High School diploma or GED equivalent.
- Minimum experience required — 1 year of prior customer service and cash handling experience.
- Special skills required — Commitment to providing excellent customer service, strong oral and written communication skills. Maintenance of professional demeanor. Must be detail oriented and highly observant. Must be able to multi-task. Must possess good mathematic skills. Able to use a calculator and computers.
- Special knowledge required — Previous building product and/or hardware product knowledge preferred.
- Other — Computer literacy.
- Physical demands include standing for extended periods of time, walking, bending, or stooping, lifting up to 25 pounds frequently and up to 50 pounds occasionally.
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