What are the responsibilities and job description for the Administrator I position at US Logistics Solutions?
**Job Summary**
The Administrator fields external customer questions, complaints, and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity, and professionalism to resolve customer issues via phone and email communication. Responsibilities include completing Driver check-in duties daily, handling all related documents, distributing paperwork accordingly, clerical data entry, and filing.
Core Duties & Responsibilities
Equal Employment Opportunity
U.S. Logistics Solutions, Inc., is proud to be an equal opportunity employer. Our success depends on the combined skills and talents of all our employees. We are committed to making employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, family status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state, and local laws and ordinances.
The Administrator fields external customer questions, complaints, and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity, and professionalism to resolve customer issues via phone and email communication. Responsibilities include completing Driver check-in duties daily, handling all related documents, distributing paperwork accordingly, clerical data entry, and filing.
Core Duties & Responsibilities
- Answer incoming customer calls and provide detailed information
- Notify customers daily of freight availability
- Data entry (domestic and international bills)
- Maintain a driver sign-in log
- Maintain a cash log file
- Maintain files in order and as outlined in the operations procedures and policy manual
- Perform daily audits on all outbound shipments
- Arrive inbound manifest and closeout outbound manifest in the AS400
- Consistently monitor e-mail requests and provide detailed information in a timely fashion
- Regular and dependable attendance
- Prepare in-bond documentation (Smaller stations only)
- Acceptance of “containers” and proper documentation (Smaller stations only)
- Office cleanliness: vacuum and trash empty (Smaller stations only)
- Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only)
- Other duties as assigned
- Demonstrated ability to carry out assignments to their completion and meet deadlines
- Ability to establish and maintain effective working relationships with employees and managers
- The desire for a long-term career with an industry-leading company
- Ability to present and maintain a positive corporate image in a fast-paced environment
- Proactively establish and maintain effective working team relationships with all support departments
- Must be proficient with Microsoft Office products including, Word, Excel, PowerPoint, Outlook, etc.
- Ability to perform general administrative duties; file, perform data entry, photocopies, etc.
- Ability to handle the heavy workload and work well under pressure
- Understanding of industry documents (bill of lading, master airway bills, tsa forms, etc)
- High school diploma or GED equivalent
- Must be of the age of 18 or older to qualify
- Must be able to pass basic hazardous materials training
- The ideal candidate will possess a “can do” attitude with a “will do” work ethic
- Must have the ability to work in a fast-paced environment
- Strong verbal and written communication skills
- Experience with AS400 operating systems is a plus
- Transportation industry knowledge and experience is a plus
- Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.
- Excellent Benefits
- Medical
- Dental
- Vision
- Pay Card Options
- 401K & Company match
- Paid Holidays & Vacation
- Advancement Opportunities Available
Equal Employment Opportunity
U.S. Logistics Solutions, Inc., is proud to be an equal opportunity employer. Our success depends on the combined skills and talents of all our employees. We are committed to making employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, family status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state, and local laws and ordinances.
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