Supervisory Workers' Compensation Claims Examiner

Duties

The work carried out by this standardized position is applicable to the Division of Energy Employees Occupational Illness Compensation (DEEOIC) to administer the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) by developing and adjudicating new claims for benefits, managing ongoing claims, authorizing and paying medical and compensation benefits to injured workers and survivors.

Additional selections may be made using this announcement.

Relocation/PCS funds are not authorized.

Major Duties of this position includes but are not limited to:

• Leading, managing, and directing a staff of subordinate employees in administering the EEOICPA. Assigns work to subordinates based on experience and abilities. Effects disciplinary measures as required. Ensures Equal Employment Opportunity goals and policies are met.
• Keeps abreast of the terms of the local collective bargaining agreement in effect and responds to employee grievances in accordance with the agreement.
• Timely provides correct information and responses to internal/external customers verbally or in writing. Participates in outreach activities with the claimant population. Exercises tact and diplomacy in approaching contacts in order to obtain the desired effect.
• Continuously monitors workload reports to ensure the Unit's performance meets their division and OWCP operational performance goals. Manages pending caseloads to ensure cases are processed timely. Determines priorities of case work.
• Ensures the integrity of entries in automated systems through sampling of case related data. Ensures work is completed timely and is of high quality. Performs performance reviews and appraisals and recommends promotions.
• Identifies training needs for staff; directs and/or oversees on-the-job training activities. Resolves complaints from subordinates. Seeks guidance from Labor Relations in determining the appropriate course of action in personnel matters.
• Provides policy, procedural and regulatory guidance and direction to subordinates for resolving issues, controversial interpretations of law, peculiar medical phenomena and for development purposes as appropriate.
• Completes timely reviews of subordinates' work for appropriate development and proper application of the law.
• Proficiency in software applications such as Office or Excel. Utilizes and adapts to new technology.
• Assists in developing essential Adjudicatory and/or District Office policies and procedures on a wide variety of topics for efficient and economical work operations throughout the Office/Unit. Encourages innovation, creativity, and risk-taking amongst staff members.
  

Requirements

Conditions of Employment

• Must be at least 16 years old and a U.S. Citizen.
• Appointment to this position may require a background investigation.
• Requires a probationary period if the requirement has not been met.
• Requires supervisory probationary period if requirement has not been met.

Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.

You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states:

Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interests and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements.

Notification Concerning COVID-19 Vaccinations. As required by Executive Order 14043, Federal executive branch employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and to submit documentation of proof of vaccination or to be in the process of requesting an exception to the vaccination requirement before appointment or onboarding with the agency. The agency will provide additional information regarding which forms of documentation can be accepted and how you can request to be considered for a legally required exception from this requirement.

Currently, implementation and enforcement of Executive Order 14043 has been suspended pursuant to an injunction pending further litigation.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. You are not required to submit a document if it does not apply to you. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password-protected documents.

  - Resumes are required - provide a resume either by creating one in USAJOBS or uploading one from your profile. To receive full consideration for relevant and specialized experience, please list the month, year, and the number of work hours worked for the experience listed on your resume. We also suggest that you preview the vacancy questions, and confirm that your resume supports your question responses.

  • Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty. To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability (For active duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive veteran's preference. For more information, go to https://www.fedshirevets.gov.

  • Displaced Employee Placement Documents – Only required if requesting priority consideration under CTAP or ICTAP eligibility.

  • Cover Letters are not mandatory and will not be used to verify experience, but may be submitted. Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

  
  

• How to Apply

  To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the "Required Documents" section.

  Follow the steps below to apply. Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to receive consideration. Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.

  SAVE your information before the 30 MINUTE TIMEOUT! For help, go to USAJOBS Help Center.

  STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents Your resume must provide sufficient information to substantiate your responses to the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete.

  STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on USAJOBS that you wish to apply for, click on the title and click the "Apply" button. For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Click “Start Application” and proceed through the 5 steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. At Step 5, click “Continue to Agency Site”.

  STEP 3 – Complete the 2nd part of the application process (DOL) On the Department of Labor (DOL) page, create a DOL Account if you have not already and click “APPLY TO THIS VACANCY”. Continue through the 7 progress steps indicated by circles at the top of the DOL page. The 3rd progress step is where you answer the vacancy specific questions. The 4th progress step "Documents" is where you submit required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy. If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

  STEP 4 – On the “Review and Submit” step, click “Submit Application” The last “Confirmation” step will turn green noting that your application was submitted successfully.

  STEP 5 - Edit Application as needed by 11:59 pm ET of Closing Date by returning to USAJOBS, clicking the vacancy, then “Update Application”.

  Agency contact information

  Monique C. Smith

  Phone

  215-861-5098

  TDD

  711

  Email

  Smith.monique.c@dol.gov

  Address

  Labor, Ofc of Workers' Compensation Programs
  OHR Philadelphia Service Center
  Philadelphia, Pennsylvania 19106
  United States

  Next steps

  Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of the outcome. A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

  For instructions on how to check the status of your application, go to: USAJOBS Help Guide.

  USAJOBS will no longer send status alert email notifications. You can check your application status in the TAS by logging into USAJOBS and in the Applicant Dashboard, click the hiring agency Talent Acquisition System (TAS). If the TAS does not provide application tracking information, contact the agency point of contact on the job announcement.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

This is open to all U.S. Citizens; and ICTAP/CTAP eligibles. Also advertised as job #MS-23-PHIL-OWCP-0021 for all current U.S. Department of Labor employees with competitive status; and CTAP eligibles. To be considered for each vacancy, apply to BOTH jobs.