* 5 years of experience as a Producer, UX PM, or similar role in a user experience or design, or front-end development team.
* Proven ability to break down complex and/or ambiguous projects into manageable tasks.
* Bachelor's or Master's degree in design, organizational behavior, or equivalent professional experience.
Job summary
Amazon Web Services (AWS) works to enable our users to harness the power of the cloud, from Netflix to your next-door neighbor. The AWS Design System team is responsible for unlocking the power of AWS by creating a shared and consistent design foundation, a library of re-usable user interface components, and a set of tools that allow AWS teams to build interfaces using modern web standards, while complying with usability and accessibility guidelines. We are a diverse team of developers, writers, researches and designers, passionate about innovation. We love to solve problems and define a new user experience. If you want to work with cross-functional teams across AWS, join us!
Key job responsibilities
- Collaborate with and support team leads in delivering the highest level of trust-building and tactical counsel through all project interactions.
- Define, document, and implement end-to-end repeatable processes that help the Design System team plan, manage, and deliver parallel projects.
- Work with stakeholders to understand project requests, define requirements and develop actionable project plans.
- Act as a bridge between UX, Engineering, and Product Management (PM) teams, connecting all three groups and making sure interdependencies are understood and planned for.
- Communicate project status with team, stakeholders, and senior management.
- Work with product managers across teams to understand, coordinate, and prioritize initiatives.
- Drive UX team deliverables by removing obstacles, assisting with tactical issues, triaging bugs, scheduling UX reviews with stakeholders and leadership, and communicating product/team status.
- Anticipate bottlenecks, provide escalation management, and articulate risks, trade-offs, and recommend prioritization based on a balance of business needs, technical constraints, and customer impact.
A day in the life
UX Producers manage overall project workflow. That includes leading project management and operational support throughout the team and across partner teams by increasing communication and connection points, streamlining process, and driving design excellence. You will coordinate the work of UX Designers, Researchers, UX Writers, and Engineers.
In this role, you’ll combine expert project management skills with a passion for user experience to help your team improve the designs of products that are used by billions of users. You’ll work cross functionally building relationships and collaborating with managers, designers, and engineering teams to plan projects, define milestones, assess risks and help projects meet deadlines. As a Design Producer you will also manage project-related communications to team members, executives and other stakeholders. You are a master planner and a flexible project manager who can balance multiple projects in a creative design environment.
About the team
Work/Life Balance
Our team puts a high value on work-life balance. We are flexible and sensitive to how each of us prefers to structure their days. We keep core working hours between 11am and 5pm.
Mentorship & Career Growth
Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. We encourage participation in internal and external conferences and training.
Inclusive Team Culture
Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. This allows each of us to grow as individuals, and it ensures that we have wide perspectives to build a product that delights our diverse customers. We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive and inclusive team culture we’ve been building.
* Understanding of design and development processes. Experience working with Design Systems.
* Ability to effectively manage cross functional projects, dependencies and bottlenecks.
* Experience escalating issues, anticipating and making trade-offs, balance the business need versus other constraints and maximize business benefit while building great customer experiences.
* Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management.
* Strong written and verbal communication skills and ability to present in a clear and concise manner within the enterprise.
* Strong sense of ownership, urgency, and drive.
* Results oriented with a proven track record of on-time project/program delivery for large, cross-functional projects with global stakeholders.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.