Sr. Health Management/Wellbeing Consultant - MMASW - Dallas

Company: Marsh & McLennan Agency Description: Job Title: Health Management Consultant Reports To: Director, Health Management Consulting FLSA: Exempt Department: EH&B/ PATH Basic Function The Health Management Consultant (HMC) is responsible for the development and delivery of assigned client’s health and well-being programs and solutions to improve client outcomes related to human capital, including program development, marketing materials, and on-going account management. This will include understanding the clients’ current corporate culture, health and well-being climate, facilities, policies, and how they influence the health and safety of their employee population. This role will leverage data intelligence to identify trends and provide program solutions and recommendations. Essential Duties and Responsibilities Develop and promote health and well-being initiatives for MMA’s clients. Provide ongoing support and education in keeping with MMA’s corporate service philosophy which includes the MMA Dimensions of Well-being strategic resources. This positon will work with assigned clients, the respective account team and National PATH (Planning and Analytics for Total Health) team to identify behaviors and factors that influence or compromise health; identify factors that inspire learning or factors that hinder or foster the client’s population health the process of health education. Evaluate available data to provide guidance and recommendations to clients regarding population health management as well as seek opportunities for health and well-being initiatives with prospects. Responsible for the strategic planning, implementation and evaluation of population health management programs for assigned clients Implement data-driven programs. Work in conjunction with brokers, account managers and where applicable the MMA PATH clinical and health management consultants and data analysts to review, analyze, and make recommendations on clients’ wellness initiatives and health education programs. For PATH clients: Work with the PATH Chief Medical Officer (CMO), national Vice Presidents of Clinical Consulting, Health Management Consulting, Worksite Clinic Consulting and national data analytics team to coordinate medical intelligence reports and PATH recommendations. Review, interpret and present analyses and recommendations to the client alongside account management team and PATH clinical consultant. If appropriate participate in program evaluations or cohort studies for clients. Using the preferred PATH Vendor Innovation Council (VIC) vendor inventory and other sources as appropriate, determine vendors from whom to obtain proposals. Manage vendor proposal process. Meet with client to review options and make recommendations relative to the client’s well-being goals. Participate as requested in PATH strategy and planning sessions, collaborate with PATH HMC peers and the Vice President of National Health Management Consulting to deliver a consistent population health management strategy. Manage well-being vendor relationship on behalf of client. Maintain communications and coordinate activities with outside vendors providing services to client. Interact with client and health and wellness vendor to resolve service issues. Manage annual vendor evaluation process, interpret results and present to account team and client. Review vendor updates and other industry publications to stay current with changes in vendor programs, health and wellness developments, as well as legislative mandates. Documentation in local agency management system (AMS) with client health management strategies, well-being plan data, and upload all pertinent plan documents into AMS file structure. For non AMS systems file, document and maintain in PATH 2.0 drive. Support both national and local population health initiatives including MMA Dimensions of Well-being. Participate in local, regional and/or national population health or well-being organizations Stay current on health management and well-being trends and competitive landscape Stay current with legal and regulatory guidelines related to wellness compliance Job Scope Communicates and interacts with all levels of management, employees, carriers and clients. Must have strong interpersonal and communication skills; take initiative; be solution focused and be a change agent for the organization. Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Capable of interpreting and applying abstract information. Must be a self-starter, well organized and who possesses good business communication skills, both verbal and written. Possesses ability to deal with conflict and resolve problems. Must demonstrate strong analytical skills and working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint. The majority of work occurs during regular day hours with extended hours and schedule flexibility necessary to complete tasks to meet user/customer needs. Must have the ability to manage multiple priorities and perform in a dynamic, fast paced environment. Ability to work independently with minimal supervision. Travel to various office and client locations will be required. Must have valid transportation. The Health Management Consultant will work with the client and the resources identified to establish a strategic operational and communication plan. Collaboration with other clinical and data analytics peers may also be needed. Additional resources outside of Agency services may be needed that add value as a component of the overall health and well-being strategy. The Health Management Consultant may also be tasked with initiating an RFP selection process, negotiation and implementation of well-being vendor services. Education Bachelor’s degree in related field preferred and/or equivalent experience required. Masters preferred. Public health, population health management, exercise physiology, nursing or other related field of study. Experience 4 years prior experience in the population health and well-being field; 5 years preferred. Licenses, Certifications, and/or Registrations Certification in population health, wellness or coaching desired but not required; examples include: ACSM Certified Exercise Physiologist, ACSM Certified Personal Trainer®, ACSM Certified Group Exercise Instructor SM, Certification from WellCoaches®, Certification from Chapman Institute or Certification from CHES. Other Minimum Qualifications Proficient in Microsoft Office products and ability to quickly learn agency management software. Must be able to use Microsoft Outlook for written communication as well as maintaining and responding to calendar, appointment and meeting invitations. Ability to become proficient with the use of the Artemis Health data analytics platform. Physical Demands While performing the duties of this job, the employee is regularly required to sit for extensive periods of time. The employee is frequently required to use full range of body motion, including handling and lifting up to 25 pounds, manual and finger dexterity, and eye-hand coordination. This role requires vision and hearing corrected within normal range and the ability to express or exchange ideas by means of the spoken word. The employee is occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Employee typically performs the majority of their work from their desk, and is required to use a computer and telephone. Regular typing and word processing is required. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers. Click here to return to the MMC Careers Site Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.