What are the responsibilities and job description for the Maitre d' position at USA Marina?
We are seeking an experienced, motivated individual to join our restaurant as a Maitre'd. As a lead member of our front-of-house service team, you greet guests', and manage waitstaff to ensure the highest possible standards of service. You are responsible for both the logistic details, including arrangements for large parties, as well as setting the overall ambiance and atmosphere of the venue space. Our ideal candidate has considerable prior experience in high-end food service environments, an impeccable demeanor, customer service skills par excellence, and logistical and organizational acumen.
Maitre'd Duties and Responsibilities
- Greet guests and brides to guide them on their wedding journey
- Answer customer questions regarding food, drinks, and details of venue
- Resolve customer complaints or disputes
- Manage waitstaff to ensure efficient and excellent service throughout a given seating
Maitre'd Requirements and Qualifications
- At least five years in a high-end, fast-paced restaurant environment
- Adaptive organizational skills and the ability to change plans to meet new circumstances
- Excellent communication and customer service skills, including the ability to tactfully deliver unwelcome news to customers
- Strong cash handling skills
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Physical setting:
- Fine dining restaurant
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Central Valley, NY 10917: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location