What are the responsibilities and job description for the Claims Adjuster - Crop position at USA4 QBE Insurance Corporation?
Primary Details Time Type: Full time Worker Type: Employee Job Description Summary At QBE, our purpose is to give people the confidence to achieve their ambitions inside and outside of work. From development opportunities, to flexible work options and highly competitive reward and benefits packages, we understand the importance of living our values when it comes to our people. Everything we do at QBE is underpinned by our company’s cultural elements – because we know it's not just what we do that matters, it's how we do it that makes the difference. This opportunity is accountable for responding to crop claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations. Primary responsibilities • Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies • Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory requirements • Build and maintain relationships with customers by providing timely and accurate policy service, answering questions and communicating adjustment determinations • Accurately document, process and transmit loss information in order to determine potential damages • Support business objectives by participating in quality control tasks, audits, risk assessments and field reviews • Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun • Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives Required Qualifications Education: Associate’s Degree or equivalent combination of education and work experience Experience: NA Licenses/Certifications: Crop Adjuster Proficiency Program (CAPP) accreditation Preferred Qualifications Education: Bachelor’s Degree or equivalent combination of education and work experience Experience: Experience with agriculture and/or farming Licenses/Certifications: CAPP Knowledge • Applied knowledge of agriculture and crop farming • Working knowledge of crop insurance regulations, policies, procedures and best practices • Working knowledge of investigative techniques and legal research methodologies • Basic knowledge of Microsoft Office Suite Skills • Effective verbal and written communication skills • Work effectively under pressure; able to comply with tight deadlines • Collaborate with internal staff and external customers • Use relevant information and individual judgment to comply with organizational and legal regulations Abilities • Establish and maintain effective, trusting and respectful relationships with others • Complete tasks attentively and thoroughly • High attention to detail • Work independently with little to supervision • Communicate outside the organization and share information as a positive aid to achieve best practices and objectives Work environment Travel frequency: Frequent (approximately10 trips annually) Physical demands: Field agents Work is generally performed in both an office environment and remote external environments that may present exposure to adverse environmental conditions dependent on customer location. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Must be able to walk on uneven ground, climb, bend, stoop, use a step, crawl and/or kneel. Incumbent may be exposed to environments that present hazardous weather, chemicals and/or animals. Incumbent must be able to lift up to 25 pounds. QBE Cultural DNA Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviors that link to our cultural elements: • We are customer-centered • We are technical experts • We are diverse • We are fast-paced • We are courageous • We are accountable • We are a team All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices Compensation Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs Annual Salary Range: $50,000 - $72,000 AL, AR, AZ, Fresno, CA, CO (Remote), FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV and WY * * * * * Annual Salary Range: $55,000 - $79,000 CA (Remote, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA * * * * * Annual Salary Range: $63,000 - $90,000 San Francisco CA, NJ and New York City NY Benefit Highlights You are more than your work – and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. QBE recognizes that exemplary benefits extend beyond benefits coverage and compensation. Flexibility in your working environment is important to maintaining balance and QBE is dedicated to ensuring employees achieve personal and professional integration by providing the opportunity for hybrid work arrangements. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employee a team of more than 11,800 people, in 27 countries around the world.
Salary : $50,000 - $72,000
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