Information Management Analyst II (Remote Work Location Available)

POSTED ON 2/17/2021 CLOSED ON 2/22/2021
USAA Hired Organization Address San Antonio, TX Remote Full Time

Job Posting for Information Management Analyst II (Remote Work Location Available) at USAA

Purpose of Job

'This role will focus on defining, developing and overseeing data quality within CFO data and analytics.

Information Management Analysts (IMAs) at Chief Finance Office is responsible to manage and analyze information using a variety of techniques and tools in alignment with USAA's Enterprise Information Standards.
This role is primarily responsible for below Information Management functions.

Metadata Management: Includes defining and documenting data ensuring the information is understood. This may include working with project teams or support teams to define, redefine, or continue maintenance of the metadata.
Data Quality: Defining data quality rules ensuring data is measured and trusted. This may include working with project teams to define data quality requirements as well as ensuring ongoing assessments of data quality.
Information Lifecycle management includes archiving and purging of data to meet the needs of the business while reducing corporate risk.

Data Security and Privacy includes managing the security of data access as well as privacy of data sharing in compliance with external regulations and internal policies. This may include working with other departments to ensure compliance to GLBA, FCRA, PCI DSS, etc.

Master Data and Reference Data includes managing key corporate data to ensure the organization can manage its operations with accurate and consistent information.'

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace (17 seconds)

USAA Careers – World Class Benefits (31 seconds)

  • Identify and manage existing and emerging risks that stem from business activities and the job role. 
    Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. 
  • Follow written risk and compliance policies and procedures for business activities. 
  • Leverages expanding data management knowledge in support of one or many of the information management practices. This person may be acting in a steward capacity or considered a support role with expertise for the information steward as needed.  
  • Support and Maintain Information Asset Inventories.  Ensure data and assets are classified appropriately.
    Support delivery of information in accordance with Information Governance standards and data management practices through documentation, collaboration, and execution of defined processes.
  • Maintain metadata repository and proper metadata association.  
  • Support team members in reviewing, validating, and recording metadata and data quality information.  
  • Develop and document definitions and data quality rules that support critical business processes.
  • Document data quality plan and implementing approved data quality rule checks
  • Monitor data quality results, reports and dashboards, and escalate as appropriate. 
  • Support documentation and update of data quality corrective action plans.  
  • Create and maintain master or reference data in accordance to defined processes and procedures.
  • Support archiving and purging activities of data in compliance with legal requirements by partnering with IT. 
  • Support development of archiving and purging strategies and processes in a steward capacity as needed.
  • Support Data Access security by following defined procedures in a steward capacity.
  • Support Privacy initiatives through classification and tagging of sensitive data.
  • Support compliance and remediation activities by ensuring sensitive data is secured and shared in accordance to defined policies and processes.

Minimum Requirements

  • Bachelor's Degree in Business or Science discipline; 4 additional years of relevant data and analytics or technical experience can be substituted in lieu of a degree in addition to the minimum years of work experience.
  • Minimum of 2 years’ experience in an information management practice, business application function, or data delivery OR If advanced degree in a Business or Science discipline, working knowledge of data management practices and awareness of data governance theories and tools. 
  • Beginning SQL knowledge including SQL-based languages.
  • Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.
  • Demonstrates critical thinking and problem-solving skills.
  • Demonstrated presentation and communication skills.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Requirements

  • Working experience with Data Quality Tools (IBM InfoSphere, Informatica, Talend etc.)
  • Working knowledge of design, development, testing and implementation of Data Quality, Data Validation, and reconciliation controls.
  • Working knowledge of BI Tools or reporting experience with Tableau, SAS etc.
  • Ability to write complex SQL queries.
  • Strong analytical and problem-solving skills: able to develop and use structured approaches to identify root causes and recommend resolutions: can present results in meaningful terms
  • Excellent interpersonal, communication and collaboration skills, and the ability to work in a highly cross-functional environment.
  • Financial services industry experience.


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $54,800.00 - $98,700.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. 

Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.   


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.  These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.  Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is notavailable for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 2/21/21 by 11:59 pm CST time.

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