Executive Admin

Overview:

Join USAN, an innovative contact center solutions provider and a respected community leader, offering a dynamic work environment that values work-life effectiveness. We are committed to shaping and transforming the future of customer experience. As an Executive Administrative Assistant at USAN, you will play a crucial role in supporting our President/Chief Revenue Officer (CRO) and CEO. This position demands an in-office commitment due to the critical and confidential nature of the work, but has flexibility. 

Responsibilities: 

• Communications: Utilize Outlook and Teams/Chime for video-enabled meetings, supporting the President/CRO in communication with Sr. Leadership Teams. 
• Calendar Management: Prioritize schedules, decide meeting attendees, and adapt to constant schedule changes and urgent requests. 
• Meeting Planning and Organization: Take charge of meeting logistics, including agenda, location, and technology, coordinating with executive administrators inside and outside USAN. 
• Correspondence & Approvals: Act as a proxy for communications and approvals, answering general questions and escalating routine matters. 
• Travel and Expenses: Make travel arrangements, manage expenses, and ensure policy-aligned expense reports are submitted on time. 
• Special Projects: Handle complex tasks, including researching issues, analyzing problems, and collaborating with outside organizations for special events. 
• Company Events: Plan and execute in-office events, enhancing the brand and prestige of the Atlanta office while collaborating with other executives across USAN. 

General Requirements: 

• Familiarity with USAN's products, people, and organizational dynamics. 
• Ability to handle incoming requests independently and refer matters appropriately. 
• Accountability to ensure proper disposition and prevent oversights. 
• Collaboration with other departments and driving accountability to meet business needs. 

Basic Qualifications: 

• Bachelor’s degree with a cumulative GPA of 3.3 or higher. 
• Minimum of two years supporting a principal at the Director level and above. 
• Excellent verbal and written communication skills. 

• Attention to detail and the ability to manage confidential information. 
• Organized and focused work style. 
• Demonstrated leadership, engagement, and collaboration skills. 
• Advanced knowledge of Windows desktop applications (Outlook, Word, Excel, PowerPoint), plus familiarity with SharePoint, Ariba, Concur, HubSpot, and other marketing tools is a plus. 

Job Benefits: 

• 401(k) 
• Dental insurance 
• Flexible schedule 
• Health insurance 
• Health savings account 
• Paid time Off 
• Vision insurance