Regional Vice President - Dallas

Job Title:        Regional Vice President (RVP)

Reports to:      Senior Vice President, Operations or Market President, Operations

                        Regional Vice President, Operations

Roles Reporting to this position:      Hospital CEO’s/Administrators

Job Summary

Accountable for leading the operations, finance, strategy, and partnership management of multiple surgical facilities with specific focus on Hospitals within a designated Region.  Previous senior hospital leadership experience in an acute care hospital setting is a requirement. Key Focus Areas include the growth in case volume and EBITDA, recruitment of new surgeons and retention of existing surgeons, and active management of the equity held by all physicians in the partnership.

 Responsibilities and Expectations

The following description of the job responsibilities and performance expectations are intended to reflect the major responsibilities of the job, but is not intended to describe the minor duties or other responsibilities as may be assigned from time to time.

Growth

• Ensure individual facility and regional growth through the addition of new physicians and additional case volume from existing physicians. In addition, effective cost containment especially in the areas of staffing and supplies
• Participate in the development of the annual strategic plan for your region in alignment with USPI’s overall strategic direction; incorporate long term goals and vision
• Development and management of Partners Advisory Board at each of the regions’ facilities.
• Monitor and oversee the Sales Plan for each facility as well as participate with the Sales Team in monthly sales calls.

Operations

• Ensure that USPI’s EDGETM is fully deployed within the facilities while helping to establish USPI’s EDGETM as the cornerstone for operational and financial processes.
• Develop the leadership skills of the Administrators, enabling them to prioritize and execute the goals of the facility and provide the necessary guidance and feedback to their staff.
• Motivate, encourage and assist in the professional development of Administrators and other site managers to advance their career path within USPI.
• Perform RVP mini-audits of facilities annually to ensure compliance regarding USPI’s policy and procedures as related to internal controls.
• Visit all sites in assigned region on a regular basis.
• Prioritize/coordinate all corporate resources as needed in order for the facilities to achieve goals/objectives.
• Assist in appointment of an individual to act as interim Administrator when the Administrator is absent.
• Partner with Administrators to ensure that all sites have a culture to reflects the USPI Mission and Culture.

Financial 

• Oversee the regional budget development and ensure financial performance of the region meets or exceeds budgeted expectations.
• Ensure growth in case volume and effective management of net revenue per case, personnel expense per case and drugs/medical supplies per case.
• Ensure all business offices functions are compliant with USPI’s EDGE^TM and Today’s Proven Process. Ensure that Monthly Self Assessments are being performed by all Business Office Managers.
• Must have superior financial and analytical skills.
• Management of P&L with proven track record of successfully meeting/exceeding budget

Communications

• Must have superior communication skills, written and verbal.
• Proven ability to influence key leaders to achieve goals and objectives.
• Facilitate communications with all partners (physician & hospital if applicable)frequently but at least monthly..
• Attend and actively participate in each facility’s governing board and partnership meetings.
• Act as a liaison between healthcare system partner, USPI and the facilities. Organize and actively participate in quarterly partnership meetings with healthcare system partners.
• Steer and focus Monthly Operations Review presentations and discussions.
• Attend facilities’ staff meetings as appropriate and present USPI’s goals and priorities, ensuring appropriate communication of USPI’s global objectives are understood by all staff members of the center.
• Attend all regional and USPI management meetings throughout the year.

Quality

• Must demonstrate an uncommon dedication to the delivery of the highest quality clinical care and patient satisfaction in keeping with USPI’s Mission.
• Must be fully engaged and have a high competency with all aspects of USPI’s EDGE™ .
• Actively utilize the USPI’s EDGE™ reporting to establish quality goals and objectives within market
• Advocate for USPI’s EDGE™ with partners and teams and hold market segments accountable
• Report quality measure performance data to health system partners
• React appropriately and in a timely manner to USPI’s EDGE™ event reports
• Take active role in 1^st Response calls and follow-up
• Oversee and hold facilities accountable for maintaining or acquiring accreditation within USPI’s recommended guidelines
• Utilize Patient Satisfaction surveys as a tool for ongoing improvement within market

Leadership

• Inspire confidence in partners, team and management through effective communication and priority setting, attention to detail, and strategic alignment.
• Have a strong, adaptable presence that enables effective relationships and aids in establishing credibility with both partners and team.
• Maintain an appropriate focus on organizational development and succession planning as well as employee recognition; understand peoples’ strengths and opportunities and use them to plan an effective organization.
• Effectively get things done through others by setting clear expectations and holding people accountable; empower team to make decisions and create a climate where they want to do their best; understand the organization well enough to minimize obstacles.
• Utilize Physician and Employee Satisfaction surveys as a tool for ongoing improvement within region; invite input and feedback from customers and team.
• Self-starter capable of leading a team through ambiguity.

Qualifications

• Master's degree in business administration or healthcare administration
• Minimum five years’ to seven experience in a regional role in operations or development with exposure to healthcare business development & operations, finance and business consulting required.
• Must have acute care hospital leadership experience.
• Demonstrated experience in developing growth strategies required.
• Excellent verbal, written and formal presentation communication skills required.
• Ability to work well with “C” level healthcare partners, physicians, employees, patients and fellow workers required.
• Ability to work with Health system partners effectively.
• Excel & PowerPoint analytical and presentation skills are required.
• Ability to effectively articulate financial results respond to questions from hospital and physician partners required.
• Strong mathematical aptitude to assist with financial budgeting, reporting and analysis required.
• Experience with management of acquisitions & opening of new facilities and acquisitions preferred.