What are the responsibilities and job description for the Teller position at USPLK Employees FCU?
Responsibilities:
- Provide exceptional customer service to bank customers
- Perform various financial transactions, including deposits, withdrawals, and loan payments
- Assist customers with account inquiries and problem resolution
- Promote and cross-sell bank products and services to meet customer needs
- Maintain accurate transaction records and balance cash drawer
- Adhere to all bank policies and procedures
- Ensure compliance with regulatory requirements, including fraud prevention and detection
- Build and maintain strong customer relationships
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a banking or financial institution
- Strong math skills, including basic math calculations and retail math concepts
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Detail-oriented with a high level of accuracy in handling financial transactions
- Knowledge of loan processing procedures is a plus
- Familiarity with customer relationship management (CRM) systems is a plus
We offer competitive compensation and benefits packages, including health insurance, retirement plans, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent customer service and have the required qualifications, we encourage you to apply for this position.
Job Type: Full-time
Pay: $17.00 - $18.75 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Credit union membership
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Professional development assistance
Experience level:
- 1 year
- 2 years
- 3 years
- No experience needed
- Under 1 year
Physical setting:
- Office
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17 - $19