Associate Product Manager II

UST Global® is looking for talented Product Manager – Lead to Opportunity (L2O) who will be working with one of the leading technology providers in the US. The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively with domain experts and IT leadership team.

What you’ll do

• Partner with Business to understand current and future needs to deliver high-value technical solutions by improving the customers’ experience or day-to-day productivity
• Responsible for communicating/aligning with internal partners and IT on plans and launches
• Lead the planning and delivery of Run-the-business requirements and large technology initiatives
• Align strategically with other Product Managers on the delivery of interdependent solutions and initiatives
• Run & drive standardization across 3rd party applications
• Lead and facilitate process improvements sessions with internal clients
• Direct supporting Product Owners’ activities and priorities
• Oversee delivery work across multiple scrum teams
• Maintain and prioritize the product backlog, collecting defects and enhancement requests
• Support Release Planning, scheduling backlog items into regular releases aligned to business priority
• Lead Acceptance Testing with business testers, and works with the Quality Engineer to define acceptance tests for features

What you Need to Succeed

• 3-5 years of product management experience is required, and experience launching global large-scale technology solutions while supporting organizational change
• Experience & knowledge within the Lead to Opportunity process, marketing operations, and integration of 3rd party applications with CRM
• Experience with Agile methodology and working within and coordinating scrum teams, sprints, etc.
• Self-starter that thrives in the face of challenges
• Proven track record to operate effectively with general mentorship on new projects
• Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences; as well as communicate effectively to individual contributors, management, and executive leadership
• Experience communicating and advocating programs to customers and/or internal key partners.
• Strong communications skills, with the distinctive ability to empower and influence people without authority or a direct reporting relationship.
• Excellent negotiation, conflict management, and resolution skills. You respectfully facilitate teams to the successful mitigation of issues.
• Bachelor’s degree in Computer Science or related technical field, or relevant work experience; expertise in working in CRM solutions in a Sales Operations or related function with specific experience leading account data and processes is highly desirable