Application Analyst I, Health Technical Services

Application Analyst I, Health Technical Services

Why UT Southwestern? 

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we are looking for strategic thinkers who will help assure the security and compliance of UT Southwestern. With a career in our Information Technology department at UT Southwestern, you will be able to help with our mission to provide exceptional clinical care and create cutting-edge research programs as you grow your IT and security career. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a life-changing career!

Job Summary

The Epic Business Analyst is responsible for supporting and optimizing Epic systems within our healthcare organization. This includes provisioning user access, maintaining provider records, and managing interface warnings and errors. The ideal candidate will have a strong background in healthcare IT and excellent problem-solving skills. Key Responsibilities include Epic User Access Provisioning: Set up and manage user accounts, ensuring appropriate access levels for all users based on role and department. Provider Record Maintenance: Build and update provider records in the Epic system to ensure accuracy and completeness of data. 

Experience and Education

Minimum Requirements

• Bachelors degree in business administration, computer science or other field with HIT certification.
• Previous exposure to healthcare and/or electronic records is desired but not required. 

Job Duties

• Provide workflow assistance, trouble-shooting and support for mission critical HSIR systems with assistance.
• Provide on-call after-hours support.
• Develop and maintain competency on pertinent applications and technologies within a specified timeframe. 
• Participate in system maintenance by utilizing analytical skills for issue resolution, enhancement development, project participation and version upgrades with oversight.
• Follow change management procedure for any system changes.
•  Assist in testing of new applications and changes to existing applications ensuring integrity and quality of data while providing and/or assisting in training of system users.
• Assist in developing appropriate process/policy documentation.
• Manage multiple tasks/work on multiple projects simultaneously with guidance. 
• Perform other duties as assigned. 

To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/

For general COVID-19 information, applicants should visit https://www.utsouthwestern.edu/covid-19/work-on-campus/

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.