What are the responsibilities and job description for the Suite Attendant position at Vacatia Inc. - VSA Resorts?
VSA Resorts by Vacatia is looking for Suite Attendants to perform vacation suite cleaning services in accordance with VSA’s standards. This position performs necessary tasks to ensure that all suites are presented in a like manner and comply with “sense of arrival” expectations for our Owners and guests. The Suite Attendant supports the Executive Housekeeper in the safekeeping of access keys, owner and guest information, linen, unit, guest and cleaning supply inventories, and reports needs as necessary. The role also supports efforts in meeting company guest satisfaction goals. This role has a support responsibility to all functional officers, directors, and managers. Must have the availability to work nights, weekends, and holidays.
Essential Functions/Duties Include:
- Cleans vacation suites and ensures all suite furnishings and items in unit are in working order and safe for use.
- Assists the Executive Housekeeper and Housekeeping Inspector with daily tasks.
- Ensures cleaning carts are properly stocked and maintained in accordance with safety standards.
- Reviews daily Pre arrivals, Daily Check outs, Stayovers and Early Check Outs as needed.
- Inspects unoccupied suites and reports any incidents.
- Keeps track of inventory and housekeeping supplies.
- Assists EH in inventorying all department supplies, equipment, and storage areas to ensure proper inventory levels, equipment is operating properly, and storage areas are properly organized.
- Provides exceptional customer service to owners and guests with appropriate sense of urgency, follow up and communication.
- Reports any hazardous incidents, safety concerns, injuries, or potentially dangerous situations to Resort Manager.
Minimum Education and Experience Requirements:
- Previous housekeeping or cleaning experience preferred
- Knowledge of housekeeping tools and equipment, including MSDS program preferred
- Knowledge of commercial laundry equipment is preferred
Job Types: Full-time, Part-time
Pay: $13.00 per hour
Benefits:
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Morning shift
Ability to commute/relocate:
- Virginia Beach, VA: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location