What are the responsibilities and job description for the Supervisor winter position at Vail Resorts Retail?
Location : South Lake Tahoe, CA, US
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests *and* our employees.
Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo.
Whether youre looking for seasonal work or the career of a lifetime, join us today to reach your peak.
As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.
The Retail Supervisor is responsible for supervising staff and the sales, rentals, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest service.
- Fulfill manager-on-duty responsibilities when scheduled Assist in maintaining and administering operational expectations by following company policies and guidelines
- Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager
- Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
- Maintain all company paperwork according to policies and standards
- Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales
- Assist Store Manager in communicating company values and goals to the employees
- Manage inventory control and meet or exceed inventory goals
- Enforce company cash handling and other Loss Prevention policies and procedures
- Remain current on new industry products and trends; demonstrate knowledge of products
- Communicate ideas or issues with the store manager
- Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgable assistance
- Model customer service for employees and promote sales whenever interacting with guests
- Walk the floor regularly to manage the floor for daily MOD responsibilities
- Motivate employees to increase sales, units per transaction and transaction size in day to day sales
- Communicate with Store Manager to ensure smooth business operations
- Ensure that all safety standards are being observed at all times
- Demonstrate and enforce company values and ethics Requirements :
Responsibilities :
- Must be at least 18 years old
- Must have previous cash handling experience 1 year
- Must have previous customer service experience 1 year
- Must be able to be stand for up to 8 hours per day
If you want to work for a different kind of ski resort, youve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path.
From on-mountain concerts to world-famous aprs ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call.
Come be a part of the team committed to delivering a refreshingly unique ski experience.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.*
Requisition ID 410249
Last updated : 2024-09-30