Medical Assistant

We are hiring for Back Office Medical Assistant at Valley Endocrine Associates

Location: Valley Endocrine Associates

3483 S Mercy Rd, Gilbert, AZ, 85297

Working Hours: Monday through Friday, 8:00 AM to 5:00 PM

Compensation: $20-$22 per hour

Benefits:

• 401K Plan
• Medical Insurance

1. Rooming Patients/Vitals:

• Greet patients warmly and escort them to examination rooms.
• Accurately obtain and record patient vital signs including blood pressure, temperature, pulse, and respiration rate.
• Document patient medical history and chief complaints in the electronic health record (EHR) system.
• Prepare patients for examination, ensuring they are comfortable and informed about the process.
• Collaborate with fellow medical assistants to ensure smooth patient flow and minimize wait times.

2. Prescription Refills/Triage:

• Efficiently manage prescription refill requests, ensuring timely communication with pharmacies and patients.
• Handle triage calls, assessing the urgency of patient needs and directing them to the appropriate care or scheduling appointments.
• Work closely with other medical assistants to prioritize tasks and manage workload effectively.

3. Preparation for Biopsies:

• Prepare examination rooms and necessary equipment for biopsy procedures.
• Sterilize instruments and ensure all supplies are ready for use.
• Assist during biopsy procedures by adhering to safety and procedural protocols.

4. Prior Authorizations:

• Process prior authorizations for medications and procedures, liaising with insurance companies to secure necessary approvals.
• Ensure all required documentation is complete and submitted promptly.
• Follow up with insurance companies and patients to resolve any issues or delays.

5. Chart Preparation/Medical Records:

• Prepare patient charts for upcoming appointments, ensuring all pertinent information and documentation are included.
• Maintain accurate and up-to-date medical records in compliance with privacy and confidentiality regulations.
• Assist in transitioning paper records to electronic formats as needed.
• Collaborate with other medical assistants to ensure all charts and records are consistently organized and accessible.

6. General Back Office Duties:

• Maintain a clean, organized, and well-stocked back office environment.
• Manage inventory by ordering and restocking medical supplies.
• Provide administrative support, including scheduling appointments, managing patient flow, and assisting with billing inquiries.
• Foster a cooperative and supportive work environment by communicating effectively and assisting colleagues.

Team Collaboration:

• Work synergistically with other medical assistants and healthcare staff to provide high-quality patient care.
• Participate in team meetings and contribute to discussions aimed at improving clinic operations and patient satisfaction.
• Support fellow medical assistants in their roles, sharing knowledge and expertise to enhance overall team performance.