Practice Manager - Ophthalmology

Practice Manager: Ophthalmology

Job Description

We are a thriving, multi-site Ophthalmology practice located northwest of Boston, seeking a full-time Ophthalmic Practice Manager. The Manager provides administrative oversight and business management, ensuring optimal patient experience. He or she works under the physician owner, supervising administrative staff. The manager serves as the liaison to the medical billing company, performing in-office functions to facilitate timely and accurate patient billing and analysis of monthly reporting. The manager performs administrative functions including supply orders, vendor management, mailing, and more. He/she establishes and maintains office procedures, provides leadership, and maintains an environment of excellent customer service. Detailed responsibilities are as follows;

Essential Functions

• Meets with physician leader to develop and implement business plans for the practice
• Ensures the staff are performing duties and responding to customer and provider needs, including call volume management
• Provides oversight of patient registration, insurance eligibility, co-pay collection, and ensures all requirements for third party billing are met
• Manages practice schedules for staff and providers, monitors and reallocates staff workload
• Supervises charge entry and coding
• Develops and maintains a good working relationship with the billing vendor
• Monitors inventory and expenses, signing off on invoices, and finds opportunities for increased cost-effectiveness
• Runs management reporting to measure productivity, charges, payments, and collections
• Participates in monthly financial meetings
• Amends policies and procedures as needed
• Maintains patient confidentiality and is compliant with industry regulations, keeping a pulse on healthcare trends
• Identifies training gaps and develops training plans
• Oversees payroll and time off requests
• Establishes standards for an excellent customer service environment in which all patients and staff are treated with dignity and respect
• Instills a culture of teamwork and optimizes staff performance
• Performs other duties as assigned

Qualifications

• College degree, preferably in a business discipline. Master’s degree a plus
• Minimum seven years’ experience, with at least two years of supervisory experience
• Experience in the Ophthalmology specialty
• Strong preference for Certified Ophthalmic Executive (COE), or in-progress
• Work requires the knowledge and skills necessary to solve complex problems in the areas of clinical operations, business planning, financial management, marketing, personnel, and information systems management
• Comfortable with Microsoft Outlook, Excel, and Word
• Prior use of electronic medical record system(s)
• Excellent written and oral communication skills
• Experience with customer service; ability to communicate with patients and vendors in a pleasant and effective manner
• Organized and detail-oriented

Interested candidates should submit a resume for consideration. The position is full-time, with competitive pay and benefits commensurate with experience

Job Type: Full-time

Pay: $65,000.00 - $105,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Work Location: One location

Salary : $65,000 - $105,000