What are the responsibilities and job description for the Salesforce Service Cloud Tech Lead position at Valourusa Inc.?
Job Description
Role: Salesforce Service Cloud Tech Lead
Location: Remote
Responsibilities:
- Must have experience as technical lead and make decisions regarding technical direction, including architectural decisions
- Technical expertise in configuration and limitations of Salesforce
- Develop solutions, primarily in using either Lightning Component Development or Classic UI
- Provide expertise in Financial Services Cloud, Sales Cloud, Service Cloud, Apex Classes/Triggers, Visualforce Pages, Salesforce Workflow, SOQL, SOSL and API
- Configure and schedule periodic data synchronization (using 3rd party tools like DBSync or DBAmp) with enterprise data store
- Migrate an on-premise CRM system into Salesforce environment
- Manage technical development of software from inception through user acceptance, including projects which affect multiple departments and/or pose high risk situations
- Design steps and modules, define timelines, identify and resolve issues
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