What are the responsibilities and job description for the Store Lead position at Van Leeuwen Ice Cream LLC?
Founded in 2008 as a retired US Postal Service truck turned Ice Cream Truck in the Streets of New York City to now having 40 retail locations nationwide, Van Leeuwen Ice Cream is hiring for an awesome Store Lead to oversee our Philadelphia Market.
WHY JOIN US:
Competitive wages tips (our scoopers nationwide make on average $26.00/hr with tips! - Store Leads average more!)
Medical, dental, and vision benefits for full time employees (Full Time = 25 hours a week)
401k program with company match
Brand name discounts
Career growth opportunities (17 Manager & Lead promotions on the retail team since June 2021 alone)
Free Ice Cream :)
We’re actively hiring a rockstar Store Lead to oversee our some of our Philadelphia stores! This is a full time Supervisor position that is tip & bonus eligible.
Full Time Store Leads at Van Leeuwen's Scoop Shops have made on average up to $29 per hour (this includes hourly rate Tips).
RESPONSIBILITIES
Train, coach, supervise and provide support to store team members
Anticipates customer and store needs by constantly evaluating environment and customers
Keeps tabs on the team morale to ensure team is staying positive and productive
Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team members on shift to ensure operational excellence
Delivers excellent customer service and steps in to assist team members on shift with customers who might need additional assistance
Executes store operations during scheduled shifts including organizing opening and closing duties as assigned and deploying labor as needed to keep up with store volume
Deeply understands the Van Leeuwen menu and provides quality product to our customer
Follows all policies and procedures and keeps tabs on employees on shift to ensure they are following protocol as well
Maintains availability that includes at least two weekend days (Fri, Sat, Sun) plus any days deemed necessary by retail leadership based on store needs
REQUIREMENTS
2 years of management experience in food service (quick service a plus)
Food handlers license
Able to push/pull/lift 50 lbs. of weight
Excellent communication and problem-solving skills
Excellent organizational skills
Ability to train and coach team members
Ability to multitask
Salary : $26 - $29
