Customer Advocate II

Vanator
Richardson, TX Full Time | Contractor
POSTED ON 4/11/2024 CLOSED ON 4/16/2024

What are the responsibilities and job description for the Customer Advocate II position at Vanator?

Job DescriptionDescription: This position is responsible for researching and responding to written inquiries in a prompt, accurate and objective manner.

JOB REQUIREMENTS:
*2 Years of college or 2 years provider network contracting, credentialing, or servicing experience in a health care or health insurance environment.
*Experience in provider outreach, making decisions, and responding quickly to questions.
*Data entry and/or typing experience.
*Interpersonal, analytical, organizational and independent decision making skills.
*Clear and concise verbal and written communication skills.
*Experience with Microsoft suite, basic Excel skills are required.
*Detail oriented

PREFERRED JOB REQUIREMENTS:
*6 months data entry experience in an office environment.
*Knowledge of medical terminology and anatomy.
*Referral preference given to applicants able to take and meet testing criteria.

Job Types: Full-time, Contract

Pay: $17.00 - $17.50 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Experience:

  • provider network contracting: 1 year (Preferred)
  • health care domain: 1 year (Preferred)

Ability to Commute:

  • Richardson, TX 75082 (Preferred)

Work Location: In person

Salary : $17 - $18

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