What are the responsibilities and job description for the Associate Patient Service Specialist PRN - Hendersonville Clinic position at Vanderbilt University Medical Center?
Associate Patient Service Specialist PRN - Hendersonville Clinic - 2216312
**Job** : Administrative and Clerical Support
**Primary Location** : TN-Hendersonville-Hendersonville Clinic
**Organization** : Hendersonville MOB NonClinical 303281
**Shift:** : Variable
**Description**
**Associate Patient Service Specialist PRN**
**Hendersonville Clinic**
**Job Summary:**
Provides service to patient either pre-appointment, during or post appointment with regular guidance. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out.
**Position Shift:**
Monday - Friday 8:00 AM - 4:30 PM
**Qualifications:**
High School Diploma or GED (or equivalent experience)
1-year relevant experience
Licensure, Certification, and/or Registration (LCR):
**Department Summary:**
Vanderbilt Health Hendersonville is a multi-specialty facility with an array of services in several medical specialties. We provide convenient, state-of-the-art care closer to where you live and work. The 31,000 square-foot building houses walk-in and primary care, a range of adult and pediatric outpatient specialty clinics, imaging and lab services.
**Key Responsibilities:**
Conducts patient check-in and check-out.
Schedules appointments through clinical communication or direct request.
Provides positive first impressions utilizing customer service skills.
Ensures point of service collections.
Manages reception area, maintains orderly appearance of reception area; ensures method for accountability of each patient check-in; proactively communicates appointment updates with patients.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
**Sign-On Bonus Requirements:**
The sign-on bonus is not applicable to current VUMC staff or former staff who have worked for VUMC in the past twelve months.
**Discover Vanderbilt University Medical Center:**
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled
**Our Nursing Philosophy:**
We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center's mission of quality in patient care, education, and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.
**Achieve the Remarkable:**
Learn more about VUMC Nursing:
**Nursing Careers** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**Benefits** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**Our Nursing Philosophy** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**Our Nursing Leadership** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**Shared Governance** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**Education & Professional Development** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**Life In Nashville** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**VUMC Nursing** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic
**Basic Qualifications**
High School Diploma or GED (or equivalent experience) and < 1-year relevant experience
**Physical Requirements/Strengths needed & Physical Demands:**
Light Work category requiring exertion up to 20 lbs. of force occasionally and uses negligible amounts of force to move objects.
**Movement**
Occasional: Standing: Remaining on one's feet without moving.
Occasional: Walking: Moving about on foot.
Occasional: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another
Occasional: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.
Occasional: Push/Pull: Exerting force to move objects away from or toward.
Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.
Occasional: Reaching below shoulders: Extending arms in any direction below shoulders.
Occasional: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.
Occasional: Bimanual Dexterity: Requiring the use of both hands.
Frequent: Sitting: Remaining in seated position
Frequent: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation.
**Sensory**
Continuous: Communication: Expressing or exchanging written/verbal/electronic information.
Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information
Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.
Continuous: Feeling: Ability to perceive size, shape, temperature, texture by touch with fingertips.
**Environmental Conditions**
**Req ID:** 2216312
Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action.
**Job** : Administrative and Clerical Support
**Primary Location** : TN-Hendersonville-Hendersonville Clinic
**Organization** : Hendersonville MOB NonClinical 303281
**Shift:** : Variable
**Description**
**Associate Patient Service Specialist PRN**
**Hendersonville Clinic**
**Job Summary:**
Provides service to patient either pre-appointment, during or post appointment with regular guidance. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out.
**Position Shift:**
Monday - Friday 8:00 AM - 4:30 PM
**Qualifications:**
High School Diploma or GED (or equivalent experience)
1-year relevant experience
Licensure, Certification, and/or Registration (LCR):
**Department Summary:**
Vanderbilt Health Hendersonville is a multi-specialty facility with an array of services in several medical specialties. We provide convenient, state-of-the-art care closer to where you live and work. The 31,000 square-foot building houses walk-in and primary care, a range of adult and pediatric outpatient specialty clinics, imaging and lab services.
**Key Responsibilities:**
Conducts patient check-in and check-out.
Schedules appointments through clinical communication or direct request.
Provides positive first impressions utilizing customer service skills.
Ensures point of service collections.
Manages reception area, maintains orderly appearance of reception area; ensures method for accountability of each patient check-in; proactively communicates appointment updates with patients.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
**Sign-On Bonus Requirements:**
The sign-on bonus is not applicable to current VUMC staff or former staff who have worked for VUMC in the past twelve months.
**Discover Vanderbilt University Medical Center:**
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled
**Our Nursing Philosophy:**
We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center's mission of quality in patient care, education, and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.
**Achieve the Remarkable:**
Learn more about VUMC Nursing:
**Nursing Careers** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**Benefits** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**Our Nursing Philosophy** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**Our Nursing Leadership** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**Shared Governance** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**Education & Professional Development** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**Life In Nashville** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic />
**VUMC Nursing** : [ Link removed ] - Click here to apply to Associate Patient Service Specialist PRN - Hendersonville Clinic
**Basic Qualifications**
High School Diploma or GED (or equivalent experience) and < 1-year relevant experience
**Physical Requirements/Strengths needed & Physical Demands:**
Light Work category requiring exertion up to 20 lbs. of force occasionally and uses negligible amounts of force to move objects.
**Movement**
Occasional: Standing: Remaining on one's feet without moving.
Occasional: Walking: Moving about on foot.
Occasional: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another
Occasional: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.
Occasional: Push/Pull: Exerting force to move objects away from or toward.
Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.
Occasional: Reaching below shoulders: Extending arms in any direction below shoulders.
Occasional: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.
Occasional: Bimanual Dexterity: Requiring the use of both hands.
Frequent: Sitting: Remaining in seated position
Frequent: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation.
**Sensory**
Continuous: Communication: Expressing or exchanging written/verbal/electronic information.
Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information
Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.
Continuous: Feeling: Ability to perceive size, shape, temperature, texture by touch with fingertips.
**Environmental Conditions**
**Req ID:** 2216312
Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action.
Recommended Skills
- Cash Management
- Clinical Works
- Customer Service
- Education
- Hardworking And Dedicated
- Health Care
Salary : $34,000 - $45,000
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