Head of Product

Salary: $230,000-$250,000 yearly

About Vanna Health

Vanna is reimagining healthcare for people living with serious mental illness (SMI). 

Today, our healthcare system is failing people with SMI. Despite $200B in annual medical spending, people with SMI die 20 years younger than their peers while suffering from higher rates of preventable disease (2x). They also face a higher risk of disfranchisement from society, including homelessness (6x), unemployment (30x), and incarceration (25x). 

Our mission is to empower people with SMI to thrive by finding purpose and a sense of belonging in the community. The solution is social, not just medical. Vanna provides psychosocial rehabilitation and enables community-based care at scale, in close collaboration with existing healthcare and community organizations. Our model is designed to restore hope and nurture engagement by investing in a foundation of mutual trust and respect.  

Vanna brings together an unprecedented team of proven entrepreneurs, individuals with lived experience, and national leaders in behavioral health. We are committed to providing individuals with culturally inclusive support for all races, ethnicities, religions, sexual orientations, gender identities, and other social factors. With modern technology, extensive professional development opportunities, and a culture that actively promotes and fosters diversity, equity, inclusion, and belonging, we are redefining what it means to work in community health.

About the Role

Vanna is redefining what it means to work in community health. Today, compassionate teams of community health workers (CHWs), peer specialists, and others spend upwards of 40% of their time on paperwork – work that is not valuable to a member’s recovery, and limits the amount of face-to-face time they can spend with the members they support. That, combined with the emotional demands of community health work has led to record burnout and turnover for these roles. We will change that, and your role is critical to us achieving this ambitious goal.

You will be a central part of the cross-functional team that is tasked with creating transformational tools, workflows, and experiences for our care teams – and ultimately, enable self-navigation for our members. You should have deep experience in building products that deliver operationally excellent, scalable workflows for front-line teams. Developing a trusting, engaging relationship with each member is core to our success, and these products will be designed to help the care team achieve life-changing outcomes for those they serve and scale Vanna’s services to the millions that do not have access to services today.

Each of Vanna Health’s members will have an action plan that is co-created with their care team and focused on their recovery goals. The action plan is the bedrock of a member’s journey with Vanna, as it highlights their personal life goals — in their own words. For example, a goal could be “Be able to have my family over for dinner every Sunday”. You are responsible for charting the path to developing the technology and workflows that will support creating and personalizing the action plan for each member. 

The products you manage will enable Vanna Health to amass important information on each member’s recovery journey. This data will fuel our ability to manage seamless transitions of care between behavioral and physical health. Today, these transitions rely on care team members persistently playing phone tag and sending emails to coordinate a member’s care. Vanna’s action plans will integrate with health system electronic medical records (EMRs) and health information exchanges (HIEs) to facilitate smooth care coordination. Most significantly, this data will revolutionize the way we care for our members.

You are paramount to making our care team’s days rewarding, productive, and ultimately allowing them to deliver the best possible outcomes to our members. Your passion, drive, and dedication will shape the way we can deliver care for the over 13 million individuals in the US living with serious mental illness.

About You

• 7 years experience working as a product manager developing operational tools that facilitate efficient workflows. 
• Passion for empowering individuals with serious mental illness to live their best lives
• Experience in digital and/or mental health products is a strong plus
• Creates and promotes a truly diverse, accepting, and inclusive community at work
• Strong analytical problem-solving skills, with a bias toward action
• Ability to manage ambiguity, conduct effective product discovery, and have a track record of launching innovative, impactful products
• Strong ability to work collaboratively across many functions  – engineering, design, finance, sales, and marketing
• Thrives when solving hard problems with many constraints
• Uses sound judgment to assess risks, and to lay out arguments in a well-structured, data-informed, written narrative
• Experience building products in an iterative fashion, shipping frequently
• Excellent prioritization skills, and comfort in making quick decisions around trade-offs

Our Promise to You

• You will be valued and respected, joining a company where psychological safety is paramount
• You’re joining a community that is passionate about improving the lives of underserved folks with serious mental illness

Benefits

• Unlimited PTO
• Full medical, dental, and vision benefits - we cover 90% of employees premiums
• Competitive compensation including salary and significant ownership in Vanna Health
• Flexibility to work remotely
• 401k

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