Retail Sales Associate

The Vape Shop / Vape store that provides most extensive and cutting edge Vape Hardware. Over 300 E juice brands and extensive selection on everything ( salt nic, free base, puff, helix, juul, ..etc); We carry everything. It is not any regular or basic vape shop, smoke shop or convenience store, Vape Avenue has been in the retail industry for over almost 10 years. Experience is the difference. We serve in 8 locations; North county San Diego (Oceanside, Carlsbad, and Escondido) , San Diego, Huntington Beach, Chino and Brea.

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcomed in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Salary: From $15.50 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Shift:

• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Huntington Beach, CA 92647: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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View public job pageResponsibilities:
- Provide exceptional customer service to all customers
- Assist customers in finding the right products and solutions for their needs
- Conduct sales transactions accurately and efficiently
- Maintain a clean and organized sales floor
- Stay up-to-date on product knowledge and new technology trends
- Meet or exceed sales targets and goals
- Handle customer inquiries and resolve any issues or complaints in a professional manner

Qualifications:
- Previous experience in retail sales or customer service is preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Basic math skills for handling cash transactions
- Proficiency in using technology devices and software applications
- Bilingual or multilingual skills are a plus
- Knowledge of wireless or electronics sales is an advantage
- Excellent phone etiquette and communication skills

As a Retail Sales Associate, you will have the opportunity to work in a fast-paced retail environment, providing exceptional customer service and helping customers find the right products. You will be responsible for conducting sales transactions, maintaining a clean sales floor, and staying up-to-date on product knowledge. If you have a passion for technology sales, enjoy working with customers, and have excellent communication skills, we would love to hear from you.

Join our team today and be part of a dynamic retail environment where you can grow your career in sales!

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Types: Full-time, Part-time, Temporary

Pay: From $15.50 per hour

Expected hours: 25 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $16