What are the responsibilities and job description for the Technology Support Coordinator position at VCI Construction?
Overview: Coordinate Administer and Support electronic devices/systems, internet platforms and technology based applications. This role supports the company’s IT needs in areas of new user provisioning, network and application permissions, wireless/cell phone and device planning. The Technology Support Coordinator will be responsible for installing, modifying, and making minor repairs to mobile device systems; and for providing training and technical assistance to system users.
What you will do:
- Drive Cam system administration
- Weekly Compliance Tracker administration
- Electronic Device Provisioning and Support
- Order necessary devices. IPhones / IPad
- Assign appropriate service and numbers
- Advise new employees of sign on to devices
- Place devices in best DATA Plan for the users
- Maintain Necessary Supplies to support devices. e.g. cords, chargers and cases.
- Manage all mobile devices of the company through Airwatch MDM
- Wireless Phone Bill consolidation, ensure plan is optimized monthly for maximum cost efficiency
- Communicate issues to workers
- Duties as assigned pertaining to administering Essential Duties and Responsibilities.
Qualifications
Who we are looking for:
- Requires 1-2 years relevant experience or an equivalent combination of technical training and experience pertaining to electronic device programing
- General understanding of internet based platforms
- Familiarity with Google Systems a plus. (Gmail, Google Drive, Google hangouts,ext.)
- Familiarity with Apple products.
- Interact with internal and external partners, to solve device/platform problems
- Skills with MS (Word, Excel)
Benefits and Company Summary
VCI Construction, LLC is one of the largest full-service communication utilities contractors in Southern California. We have successfully completed and continue to work on a vast number of projects for many of the biggest names in the communications industry. We have built an outstanding reputation for quality service and performance that customers can rely on. We are a stable and well-respected company in our industry.
If you have a positive attitude, have excellent work ethics, are interested in joining a team of dedicated professionals, and want to make us “Your Employer of Choice” we want to talk to you!
If you are interested in learning more about our organization, please visit our website www.vcicom.com.
What you will get:
- Competitive Pay
- Health Insurance: Medical, Dental, Vision, and Prescription Plans
- Flexible Spending Accounts
- Retirement Savings Plan (401K) with company matching
- Stock Purchase Plan
- Short & Long Term Disability
- Supplemental Life and AD&D Insurance
- Paid Holidays & Vacation (PTO)
EEO
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.
Salary : $47,200 - $59,800
