What are the responsibilities and job description for the Junior CRM Developer position at VDart, Inc.?
Job Details
Junior CRM Developer
Newark, NJ - Hybrid
6 Contract to hire
Position Summary:
The CRM Developer will be responsible for enhancing and maintaining our existing customer relationship management (CRM) applications/tools as well as implementing new systems/tools to meet the needs of our organization. This role requires expertise in CRM platforms, strong technical skills, and the ability to collaborate effectively with cross-functional teams.
Essential Functions:
- Design, configure, develop, and provide ongoing support of CRM applications including Slate, Raiser's edge, EAB Navigate, Salesforce
- Develop integrations between multiple systems
- Install, configure, develop, maintain and support software applications that include third-party vendor solutions, cloud-hosted applications, and in-house developed applications
- Identify and document requirements, and prepare detailed software specifications working with stakeholders across campus
- Troubleshoot, and diagnose problems, evaluating results and resolving issues;
- Maintain and document software applications, job control procedures, process workflows, user interfaces, and features of the university's enterprise application systems
- Respond to incidents, service outages, and service requests in a timely manner and collaborate with team members within the Information Services & Technology division, campus partners, vendors and other stakeholders
- Support enterprise applications in accordance with established standards, policies, and procedures
- Adhere to application security standards and implement application security controls for enterprise applications
- Interact with vendors during evaluation, implementation, and operation/maintenance of vendor solutions
- Participate in prototyping and testing of new applications and solutions;
- Work collaboratively with IST team members and stakeholders;
- Report status of tasks and activities, and proactively identify and resolve issues/risks, and escalate if necessary; and
- Contribute to the execution of IST strategic plan.
Required Qualifications:
- Bachelor's degree in a technical discipline such as computer science
- 2 years of experience with CRM applications/tools
- Experience with SQL
- Proficiency with at least one programming language
- Strong communication and problem solving skills
Preferred Qualifications:
- Experience with Slate and Salesforce is preferred
- Experience with integrations
VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies.
Leveraging our deep expertise as a global provider of resources and solutions, we serve a wide range of industry verticals, including BFSI, Automotive, Healthcare, Mobility, Energy, Life Sciences, Manufacturing, Consumer Industries, and Technology.
With over 16 years of experience, VDart has evolved to meet the needs of leading technology brands, placing and training more than 20,000 professionals and shaping the industry's future.
Our continuous reinvention, providing resources for IT solutions and unique digital solutions, has positioned us as a top growth leader in digital talent management and technology consulting.
Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact.
Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies.
Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele.
