Business Office Director

We are looking for a dynamic and enthusiastic Business Office Director (BOD) for our community located in the seaside town of Venice, FL

Come be a part of Venice Green Village. We pride ourselves to uphold living by the "Concordis Way" we honor the human spirit in every individual and are passionate about giving the highest quality of life to those who have given to us for generations. Our mantra for service is "whatever it takes" while staying true to our core values: Teamwork, Integrity, Passion and Empowerment.

The BOD will be responsible for managing and supervising the business office functions at the community. This position serves as the community’s primary resource for handling and managing questions/inquiries from residents and their families related to cash receipts, billing, vendor payments, and expenses. The BOD also coordinates and assists with maintaining accurate Team Member payroll and benefits information and is expected to be able to explain and instruct Team Members regarding benefit options.

POSITION RESPONSIBILITIES:

• Maintains and oversees specific processes for the collection and maintenance of resident information, which includes resident statement accuracy, review of resident billing and collections, confirming level of care to billing accuracy, and resident demographic information.
• Responsibly manages and supervises all concierge Team Members including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy.
• Relieving concierge Team Member for meal breaks and answering telephones.
• Assists the Executive Director with managing the community’s operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community.
• Manages and directs all accounts receivable, to include pursuit and follow-up of unpaid balances.
• Ensures correct coding of the community’s accounts payable and accrues expenses as needed.
• Responsible for Human Resources functions: Collects Team Member information and assists new Team Member members with the completion of required documentation, to include communication with the new hire orientation process, pre-employment Level II clearance and pre-employment drug screening. Ensures all completed, required forms are submitted to the Home Office according to protocol.
• Responsible for tracking of state and company mandated trainings and ensuring compliance with AHCA regulations and company policies.
• Ensures Team Members files are maintained in accordance with Concordis Senior Living’s policies and procedures as well as federal, state, and local regulations.
• Files all worker’s compensation and unemployment claims and forwards to the Home Office as required.
• Maintain resident financial files to company and AHCA standard.
• Assists in the recruitment, interviewing, orientation and retention of qualified Team Member.
• Promotes positive Team Member relations and assists with resolving grievances.
• Maintain Accounts Receivable database, i.e. tracks all residents accounting changes and appropriate documentation including move-ins, move-outs, credits, proposed rate adjustment, and other related changes or corrections.
• Approves invoices for billing residents.
• Prepares bank deposits daily and posts deposits in Accounts Receivable database.
• Responsible for collection efforts.
• Processes all invoices and check requests for each department.
• Monitors purchase orders and matches with statements. * Orders office supplies and forms for Team Member and resident needs. Reports to appropriate vendor or Home Office any repairs and replacement needed of equipment.
• Processes payroll and maintains the payroll database
• Serves as the community’s “manager-on-duty” on a regular basis.
• Assists in sales process by conducting inquiry tours as necessary.
• May perform other duties as needed and/or assigned

REQUIRED SKILLS AND QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are required:

• Excellent communication skills, both verbal and written.
• Proficient in use of computers and computer software programs (Microsoft Word, Excel, etc.) and standard office equipment.
• Ability to work evening, weekends and minimal travel.
• Must be flexible, innovative, persistent and committed to successful completion of assignments.
• Working knowledge of general accounting, billing and collections and expense management practices. * Working knowledge of federal and state employment laws.
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
• Protects privacy and confidentiality of information pertaining to the resident, Team Member, residence, company information and records.
• Maintains safe and secure working environment and practices safe working habits.
• High school diploma.
• Two-years of experience with business office management, finance or accounting functions; or an equivalent combination of education and experience.
• Basic typing skills essential along with word processing software, preferably in a Microsoft Windows environment.
• Must possess high-energy/enthusiasm, be a self-starter, have excellent time management skills, a strong initiative, and superior verbal/public speaking skills.

If this is YOU, we want to speak with you!

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Weekends as needed

Experience:

• Microsoft Office: 1 year (Required)
• Administrative experience: 1 year (Required)

Ability to Commute:

• Venice, FL 34292 (Required)

Ability to Relocate:

• Venice, FL 34292: Relocate before starting work (Required)

Work Location: In person