What are the responsibilities and job description for the Customer Service Representative position at Veolia?
Position Purpose:
This position provides specialized transportation and disposal services to our clients. Responsibilities include manifesting, packaging, spill response, decontamination work, remediation type activities, labeling, loading/unloading, coordinating transportation, and sampling/profiling material while adhering to state and federal environmental, health, and safety regulations. This position requires being on-call and availability outside normal business hours, including nights, weekends, and holidays. Some overnight stay and travel is a requirement of this position.
Primary Duties/responsibilities:
- Sample waste streams according to prescribed policies and procedures.
- Manifesting, packaging, spill clean-up response, remedial activities, utility project work, labeling, loading, off loading, and coordinating transportation.
- Maintain a professional image to clients by answering inquiries and suggesting solutions to existing/potential problems.
- Comply and enforce all compliance, health, safety, and procedures in accordance with VES-TS policies.
- Become familiar with all U. S. Department of Transportation (DOT)/Environmental Protection Agency (EPA) and VES-TS regulations required in submitting paperwork to expedite disposal of hazardous waste.
- Operate and maintain all equipment in a professional manner to ensure optimum efficiency and effectiveness.
- Other duties as assigned.
Qualifications
Education / Experience / Background:
- High School diploma or General Educational Development (GED) required
- Bachelor’s degree in Chemistry or a related science discipline preferred
Knowledge / Skills / Abilities:
- Strong team player
- Excellent interpersonal and communication skills
- Time management: the ability to organize and manage multiple deadlines
- Strong customer service orientation
- Ability to follow through on assignments.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Colton, CA: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16
