Team leader

YOUR ROLE

As a Team Leader - Keyholder, you support store leadership to achieve sales goals, working alongside store associates and providing daily direction, communication and training.

You motivate the team to provide an amazing shopping experience. You build brand loyalty with every customer interaction.

Above all, you are a brand ambassador, consistently modeling and upholding Vera Bradley’s core values. You are committed to making the world a brighter place through every touchpoint!

YOUR RESPONSIBILIITES

• You drive sales : You work with your team to exceed sales goals, drive store traffic, convert customers, execute community and customer outreach efforts and promote campaigns to drive brand awareness and build lasting customer relationships.
• You’re a people leader : You channel Vera Bradley’s core values to motivate and inspire your team.
• You’re passionate about Vera Bradley products : You are excited to suggest products to fit each customer’s unique needs and drive store results through add-on selling and customer outreach.
• You're a merchandising and operational innovator : You execute and innovate daily operational procedures, support the team in maintaining visual standards, and ensure the store is always an organized and inviting environment for the customer.
• You’ve got integrity : You are reliable, uphold Vera Bradley’s core values and adhere to company policies and procedures.

YOU’D BE GREAT FOR THIS ROLE IF

• You’re a people person!
• You’re available to work evenings, weekends, and holidays to support store opening, closing and peak business needs.
• You’re at least 18 years of age.
• You have retail experience and / or prior management experience.

ENVIRONMENTAL AND PHYSICAL DEMANDS

The requirements listed in this job description are representative of the essential duties, responsibilities, knowledge, skills and / or abilities as well as the environmental and physical demands an individual must meet to successfully perform this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Constant walking and standing; frequent bending, stooping and reaching
• Strong sensory skills such as good eyesight, good hearing, and dexterity
• Ability to consistently lift 10-35 lbs.; Occasionally lift up to 55 lbs. with the ability to push or pull more than 55 lbs.

BENEFITS

• Incentive eligible position, based on achievement of company and store metrics
• Generous product discount
• Volunteer paid time off
• Pet insurance
• EAP with access to work / life wellness support including no cost unlimited telephonic counseling services
• Holistic wellness program providing no cost access to a variety of financial, physical and mental wellness experts
• Professional development assistance and resources
• Employee Referral Program
• DailyPay option for wage payment
• 4 weeks of VB paid family leave (minimum annual hours requirement)
• 401k with generous company match, immediate vesting (service and age requirement)

Equal Opportunity Employer / Vets / Disabled

Vera Bradley is an Equal Opportunity Employer and Affirmative Action Employer.

Vera Bradley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For more information, please click the following links :

Vera Bradley's Equal Employment and Affirmative Action Policy

Know Your Rights : Workplace Discrimination is Illegal (in English)

Know Your Rights : Workplace Discrimination is Illegal (in Spanish)

Pay Transparency (in English)

Pay Transparency (in Spanish)

E-Verify Participation Poster

Right to Work Poster (English)

Right to Work Poster (Spanish)

California Privacy Notice

If you need a reasonable accommodation for any part of the employment application process, please send an e-mail to

Our intention is to fill this opening within 30 days of the original posting date and applications will be accepted on an on-going basis until the position is filled.

Last updated : 2024-07-17