Field Service Technician

Vereco is looking for a highly skilled Technical Service Representative where the employee is capable of multitasking and managing a full workload. The individual is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products.

If you're looking for:

• Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction
• Ability to troubleshoot and think independently
• Mechanical and electrical aptitude and demonstrated skills
• Knowledge of basic networking
• Computer and analytical skills
• Prior experience in maintaining and repair of office equipment preferred (Canon, HP, Lexmark, Okidata, Ricoh, Sharp, and Xerox experience is a plus)

What we're looking for:

• Possess excellent customer service and communication skills
• Complete all administrative aspects of the job on time and error free
• Provide accurate feedback with call close information, part usage reporting, and customer meter readings
• Analyze customer needs, recognize business opportunities, and influence sales volume growth
• Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional
• Must be able to problem solve, conduct written and verbal communications, read and comprehend technical information
• High School Diploma required Electronics or Computer Associates Degree preferred
• Ability to lift and carry 50 pounds. Pull, lift, reach and transport equipment parts and boxes
• Must have a personal vehicle, valid driver’s license and a clean driving record

Various immunizations and/or medical testing may be required at the company's expense as a condition of employment for any positions that work on-site regularly in a hospital or medical setting