Full Time Hiring || ServiceNow CMDB Architect || Charlotte, NC || Day 1 Onsite

Hi,

Hope you are doing well.

I have an urgent opening of ServiceNow CMDB Architect at Charlotte, NC with one of our direct client. Please let me know if you are interested in below role.

**Kindly share your updated resume**

Job Title: ServiceNow CMDB Architect

Location: Charlotte, NC || Onsite

Duration: Full time/ Permanent

Job Description:

The CMDB Architect is responsible for establishing the overall strategic design and maintaining Service and Configuration Management (CM) architecture. The right candidate will have a full understanding of ServiceNow and ITIL best practices and serve as an expert on the capabilities of the ServiceNow platform as they pertain to CM. The role will perform feasibility analysis on and engage in potential future ServiceNow projects in relation to CM. Ensures a well-planned set of technical solutions to support service management processes. Interacts with key technical resources and stakeholders to understand the technology employed, the business complexity as related to the IT requirements and validates the proposed technical architecture and solution.

What You Will Do:

Ability to architect solutions to accommodate complex business needs and design architecture to align technologies from Ally's Services and infrastructure within the CSDM framework

Design and implement ServiceNow ITSM/ITOM Discovery and CMDB solutions that meet business requirements and adhere to industry best practices

Work with process owners to define and understand process requirements related to the capture of configuration data, gap analysis, and develop technical specifications and solutions

Develop and maintain Ally Financials' configuration models for services, assets, applications, and infrastructure to enable key processes such as impact and cause of incident and problems, change planning, design, change risk and impact assessment, planning tech refreshes, software upgrades, optimize asset utilization by understanding which CI\'s make up a service

Evaluate enhancement/customization requests, provide design recommendations, and document technical requirements

Ensure solution design and process consistency and continuity across the CMDB and the processes that depend on the CMDB

Create written architecture view templates for and document CMDB platform design in conjunction with the CMDB Class Manager

Research and provide information on new and changing CM technologies to implementation teams

Review and approve all requests for the administrator log on credentials and access rights to the CM infrastructure

Design and implement solutions, which may include or require client scripts, UI policies, UI actions, business rules, workflows, and automation

Design, implement, manage, and ensure the effectiveness of the integration of the CMDB with external sources of data (e.g.: SCCM, JAMF, etc.)

Participate in defining a road map to mature CM and Discovery related processes and governance

Participate in platform upgrade planning, testing, and validation

Support the development, documentation, implementation, and maintenance of CM and Discovery governance processes, procedures, and policies

Participate in projects including preparing project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy, and delivering results on time

Regards

Abhishek Chaudhary

1 8323 456 578

Veridian Tech Solutions, Inc.

11931 Wick Chester Lane Suite 150

Houston, TX, 77043