Head of Change Management

Company Description

At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions.   

Our global team uses AI, machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to prevent credit, lending, and cyber risks. In addition, we monitor and advise companies on complex global matters such as climate change, catastrophes, and geopolitical issues.  

But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.  

It’s the reason Verisk is part of the UN Global Compact sustainability initiative. It’s why we made a commitment to balancing 100 percent of our carbon emissions. It’s the aim of our “returnship” program for experienced professionals rejoining the workforce after time away. And, it’s what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers’ problems.   

At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do. 

At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We have received the Great Place to Work® Certification for the fifth consecutive year. We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce.  Verisk’s Statement on Racial Equity and Diversity supports our commitment to these values and affecting positive and lasting change in the communities where we live and work.  

Job Description

Verisk is seeking a Head of Change Management that will be responsible for leading the enterprise-wide cultural shift focusing on data management, data sharing, data governance, job role definition, and organizational structure (impacts ~10k employees across all business and functional units).

Other responsibilities will include and not limited to:

• Setting the strategy for the firm’s change management initiative as it shifts toward a data centric organization, by deriving the most value from Verisk’s robust datasets
• Cultivating business unit and functional unit cohesion around data discovery, data access, and total data safety (all BUs and functional units)
• Driving change management practices across the various enterprise-wide initiatives, fostering employee adoption, utilization, and involvement in the approach
• Coaching, supporting, and empowering all levels of the organization through the change, helping them integrate new policies and procedures, minimize resistance, and have accountability for results
• Driving stronger adoption of data governance activities – i.e., process approvals, automation, and integration
• Developing best in class communication, education, training and reporting practices around data management capabilities and processes with a focus on continual improvement and a business led, scalable approach
• Ensuring data is moving in the direction of being more readily accessible, usable, and shareable while adhering to the required governance and protection standards
• Monetizing and increasing Verisk’s competitive advantage by leveraging our data
• Creating measurable KPIs
• Managing 15-20 change agents across a matrixed organization and a central team of three
• Knowledge Management

Primary Goals to Be Assured

1. Understand the needs of the business units and integrate their needs in the change management approach
2. Drive the culture of total data safety and implement necessary change processes with clear RACI across the enterprise
3. Articulate the vision and data strategy across the enterprise
4. Develop strong partnerships with key stakeholders that lead to adoption of new data practices and principles
5. Engage and influence the business units to unite around data management while also balancing business unit independence
6. Implement change process to drive productivity of data community while still adhering to necessary policies and governance criteria
7. Develop enterprise wide KPIs
8. Implement effective training and communication
9. Partner with business units to understand commercialization opportunities; build strategy with them to capitalize on those opportunities
10. Develop optimum org structure, career pathing, talent, certifications, across data enterprise and drive the OCM process

Qualifications

• Bachelor’s degree; Master’s preferred
• Minimum of 15 years of work experience in organizational change management or related field
• Strong leadership and influencing skills in a complex matrixed organizational structure; ability to align enterprise-wide leadership
• Strong consulting and change management experience; change management certification preferred
• Experience managing large, complex change initiatives
• Ability to engage with businesses and understand the political climate of the enterprise
• Capability to build strategic roadmap identifying gaps between current and future state.
• Strong analytical skills
• Can take complex data and present in an easy-to-understand way
• Ability to motivate others and understand emotional implications of change and sustainment of change
• Excellent training and workshop design and facilitation to effectively drive change
• Customer focused and ability to flex based on changing needs
• Excellent verbal and written communication skills

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Additional Information

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

http://www.verisk.com/careers.html

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At Verisk, the health and safety of our people is our number one priority.  Effective November 15, 2021, and subject to applicable law, all prospective hires for office based roles or roles that support any of our businesses’ government contracts will be required to demonstrate that they are fully vaccinated against COVID-19 by their start date, or qualify for a legally-required medical or religious accommodation to this vaccination requirement, as a condition of employment. Hired candidates who do not demonstrate that they are fully vaccinated against COVID-19 by their start date, and who have not been approved for a legally-required medical or religious accommodation will no longer meet the requirements for employment and their offers of employment will be immediately rescinded, in accordance with applicable law.