What are the responsibilities and job description for the Engr II-Ntwk Operations position at Verizon?
When you join Verizon
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
What you’ll be doing...
We are a 24x7 highly visible Operations environment that performs troubleshooting, driving issues to resolution, and related functions. You’ll be doing regular troubleshooting and maintenance, keeping inventories, doing audits, and creating reports. You’ll also be analyzing our network coverage and finding ways to make it even better.
Performing optimization, troubleshooting, and maintenance of network systems and applications to identify overall system availability and performance.
Evaluating network coverage to find gaps, making recommendations to improve coverage, and helping to implement those recommendations.
Configuring network routers and switches for network optimization.
Complying with company- and industry-wide standard directives to maintain network performance and enhance efficiency.
Providing timely and accurate network updates to leadership and external teams; communicating technical details in a clear and concise manner.
You’ll be keeping our facilities and equipment in top form by maintaining several locations in your assigned area. You’ll be doing regular maintenance, keeping inventories, doing audits, and creating reports. You’ll also be analyzing our network coverage and finding ways to make it even better.
This job will require the successful candidate to live in or near either Ada, Blanchard, Ardmore, Durant Oklahoma or areas SE of Oklahoma City.
Performing optimization, troubleshooting, and maintenance of base station equipment, RF transmitters, and Fiber network.
Testing the fiber network and integrating network hardware to bring new products on-air and enhance customer experience.
Evaluating network coverage to find gaps, making recommendations to improve coverage, and helping to implement those recommendations.
Configuring network routers and switches for network optimization.
Conducting routine, preventative maintenance on assigned cell sites to identify potential issues during general site inspections.
Complying with company- and industry-wide standard directives to maintain network performance and enhance efficiency.
Physical requirements of the job may include, but are not limited to: climbing stairs and ladders, working from elevated areas, lifting and carrying objects weighing up to approximately 65 pounds, pushing, pulling, grasping, twisting/bending, and crawling, squatting, or kneeling in small spaces.
Where you’ll be working:
In this worksite-based role, you'll work onsite at a defined location(s).
Additional Job Description
- Monitor the network systems and applications to identify overall system availability and performance.
- Troubleshoot to resolve network incidents and escalate issues to the appropriate internal/external engineer teams for resolution.
- Support in maintenance activities including installation, repair, administration, and technical support of the network equipment.
- Run reports on the status of network operations back to leadership to determine areas for improvement or concern.
- Provide logistical support to engineers deployed in the field, instructing on dispatch, and provisioning requests.
What we’re looking for...
You’re tech-savvy and well-versed in all things telecommunications. Working independently suits you well. You’re also thorough, vigilant, and on top of the details—someone people count on to solve problems and to make sure they don’t happen in the first place.
You’ll need to have:
Bachelor’s degree or four or more years of work experience.
Valid Driver's license.
Willingness to travel up to approximately up to 75% of the time.
Ability to perform physical requirements of the job, with or without a reasonable accommodation.
Willingness to work rotating shifts including weekends and holidays.
Even better if you have one or more of the following:
Technically aligned Bachelor's Degree, Certifications - (CCNA, CCNP, and/or other vendor equivalents).
Experience in routers, switches, Firewalls, load balancers and connection correlation from end to end.
Experience in 4G/5G platforms.
Computer support experience, including troubleshooting PC hardware and configurations.
Strong customer service/vendor management experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be working
Scheduled Weekly Hours
40Equal Employment Opportunity
We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
