What are the responsibilities and job description for the Benefits Consultant position at Vertex Group?
Job Details
Job Title: Benefits Consultant
Position Type: Full-Time
Full time (40 hours) onsite at MDCPS.
They will need to travel about 15-20 times per year throughout Dade County, Miami, FL (Locals Only), and they are required to be in the office 5 days per week, with some flexibility in the summer to work virtual.
The Benefits Consultant will work for EyeMed Vision Care on-site at client's main administration office in Miami, FL. This individual will be an integral part of the MDCPS benefits team and will work closely with them to serve the employees of MDCPS. The main responsibilities of this role are: Serve as a liaison between EyeMed Home Office and MDCPS; Support MDCPS in the administration & management of the EyeMed Vision plan; Serve the employees of MDCPS by being an expert on the vision plan but also have working knowledge of all benefit offerings Some of the specific tasks related to this position include: Handle walk-in traffic with benefit questions; Handle benefit phone calls from employees regarding vision plan; Travel to schools (~500 locations) throughout district to educate employees on benefits programs and wellness; Attend Health Fairs & Open Enrollment Events; Work eligibility exception reports for MDCPS; Work reconciliation reports; Handle paper work for COBRA applicants; Other duties as requested This individual will interact with both the MDCP benefits team on-site and the EyeMed team in Mason, OH as necessary and will be expected to deliver a very high level of personalized customer service. The role requires experience with the administration of vision care plans, a high-level of attention to detail, and an ability to serve in a customer facing role. The role requires access to reliable transportation as it will require some travel to the 500 school locations within the district to educate employees on vision benefit programs and wellness initiatives.