What are the responsibilities and job description for the Field Service Technician, Busduct - Omaha position at Vertiv?
POSITION SUMMARY
A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC electrical bus duct systems including iMPB, HPB, TOB and metering communications as well as mechanical repairs and modifications. The FT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.
RESPONSIBILITIES
- A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC iMPB, HPB, TOB and communications.
- The Field Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate
- Ability to evaluate the operating conditions of equipment
- Ability to interact comfortably with all levels of internal and external customers
- Must have the ability and self-motivation to manage one's own schedule
- Respond to emergency calls at customer’s request
- Strive to provide all customers a 'first time fix' for their equipment
- Provide accurate and timely communication to internal and external customers
- Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
- Provide accurate and timely reporting of timecards, expense reports, etc
- Drive Continuous Improvement
QUALIFICATIONS
- High School Diploma or GED
- ASMET
- 1 years of hands-on electrical environment
- Basic training in electrical theory and technologies.
- Basic knowledge with electrical/electronic test equipment and fundamentals
- Mechanical aptitude
- Standard computer skills including MS Outlook, Word, and Excel
- Valid driver’s license is required
- Foster a Customer-First Mindset
- Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
PHYSICAL & ENVIRONMENTAL DEMANDS
- Medium Lifting (30 Ibs. – 45 Ibs.)
- Heavy Lifting (over 50 Ibs.)
- Frequent Standing
- Frequent kneeling / crawling / stooping
- Frequent bending / twisting
- Frequent climbing (stairs, ladders)
- Frequent driving (car, van, truck)
- Extreme cold (below 32*)
- Extreme heat (above 100*)
- Noise Level (Medium / High need to shout to be heard)
- Working around moving machinery (fork-lifts, tractors)
- Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
- Work outdoors (no effective protection from weather)
TIME TRAVEL REQUIRED
- 50%
Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.