What are the responsibilities and job description for the Service Writer position at Vesuvius Inc?
RAPHINE, VIRGINIA
WHITES TRAVEL CENTER
SERVICE WRITER
FULL-TIME - 2nd Shift (2pm-12am)
Whites Travel Plaza is looking for a highly motivated, career-minded, and experienced Service Writers for our 2nd Shift to join our Team! We operate 24 hours a day, seven days a week to offer a full range of repair and maintenance services.
The successful candidate must have diesel tractor-trailer knowledge, a record of building customer loyalty, and the ability to thrive in a team atmosphere.
Duties will include:
- Answering Incoming Service Calls
- Handling walk-in customers
- Booking appointments
- Advising customers about specials, PMs and other maintenance
- Keeping customers aware of the status of their truck work approval call and estimating time repair will be completed
- Checking in customers (initial walk around, upsell, prelim diagnosis, accurate account of customer problems)
Typical services include: tire repair / replacement, preventive maintenance, diagnostic fault-code troubleshooting using laptop computer / software, electrical, air brake, and air conditioning systems diagnosis and repair.
Requirements:
- Either one year or more customer service experience in parts / mechanical retail environment or graduate of accredited auto-diesel service program
- Either a high school diploma or GED
- Current and valid drivers license with a clean driving record
Shift: 2nd (2pm-12am Fri/Sat/Sun/Mon)
Pay: $13-$17/hour, based on experience
Benefits:
- SIGN-ON BONUS thru June 7, 2021
- Competitive Pay
- Health Insurance
- Dental Insurance
- Free Life Insurance
- Vacation time after 1 year
- Safe Harbor 401-K with matching after 1 year
- Free Gym Membership at Raphine Fitness
Apply online at www.whitestravelcenter.com or in-person at 2440 Raphine Road, Raphine VA
IF YOU ARE INTERESTED IN A NEW CAREER, APPLY TODAY! EOE