Job Posting for PC Repair Technician/IT Technician/Desktop Support at Veterans Engineering and Professional Services
Mon -Fri Onsite
Needs to be able to support training site - quite likely alone
As an Asset Deployment Technician on our project, you'll work as a team member supporting the VA with a large PC deployment. In this role you, will be deploying, imaging and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers and Scanners) around the VA medical center campus. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for removing old equipment and installing new equipment with limited supervision.
This position is located onsite at Veterans' Administration Medical Centers with daytime hours, occasional evening hours and the potential for weekend hours.
You Have:
Minimum of 8-year experience in imaging and installing computer equipment
Must be able to unpack, move, and install IT equipment weighing up to 25 pounds with no restrictions. Will need to frequently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch and reach to setup/remove computers/pull cords under desks and in server closets
Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade and deployment projects as well as excellent customer service skills
Experience with conducting routine system administration tasks and logging data in system admin logs
Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems
Knowledge of debugging protocols and processes
Ability to obtain a security clearance
Nice If You Have:
Experience with the ServiceNow ticketing system a plus
Salary.com Estimation for PC Repair Technician/IT Technician/Desktop Support in Iron Mountain, MI
$51,126 to $68,503
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