Program Assistant - Women's Health

This position is assigned to the Women Veteran's Health Program at the Veterans Affairs Medical Center in Alexandria, Louisiana. The Program Assistant functions as a program/administrative assistant and care facilitator/coordinator, under the administrative supervision of the Women Veterans Program Manager.

Qualifications:

To qualify for this position, you must have the following experience:
SPECIALIZED EXPERIENCE: At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-6) in Federal Service that has given you the knowledge, skills, and abilities necessary to perform the duties of a Program Assistant GS-7. Specialized experience includes ALL of the following: experience performing office support work in a medical setting; utilizing computer software to manage data collection, retrieve and tabulate statistics; developing new data collection programs; providing technical assistance to management; formatting and distributing minutes, memos, and hospital bulletins; and generating reports. NOTE: Your experience must be fully documented in your resume and must include job title, duties, month and year start/end dates AND hours worked per week.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Communication
• Data Management
• Operations Support
• Strategic Thinking

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Responsibilities:

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Major duties and responsibilities include, but are not limited to, the following:

• Prepares briefs for all Designated Women's Health Providers (DWHP) and leadership;
• Extracts, analyzes, and organizes data into meaningful reports on gender-specific cancer prevention services and gender-specific disparities (e.g., cardiovascular disease or diabetes control) in the clinical health status of women Veterans to impact gaps in services;
• Tracks clinical endpoints specific to Women Veterans Comprehensive Care;
• Manages data streaming for patient notification of due or past due gender specific cancer screening (e.g., breast and cervical cancer) and monitors the timeliness of provider notification of test results;
• Produces reports of gender-specific screening across all teams reflecting patient level needs as well as provider quality and productivity;
• Conducts research, analyzes complex data sets, identifies performance trends, and prepares reports;
• Work closely with other departments and women's health liaisons across the health care system including coordination of outsourced healthcare;
• Tracks patient concerns, satisfaction, and trust;
• Develops data reports to support business planning for expansion and operations;
• Evaluates reports from External Peer Review and Quality Management on concurrence with Office of Inspector General and Joint Commission regulatory practices;
• Makes recommendations to women's health leadership, logistics, and facility planning for alignment with the Women's Health dignity, security, and privacy policies;
• Develops and presents recommendations for improving clinical data-management methods, follow-up procedures, and timely compliance with regulatory guidelines;
• Collaborates with technical, clinical, and administrative staff to develop system requirements while understanding system capabilities and limitations;
• Collaborates with Health Systems Specialist to develop projects for patient notification, needs assessments, and specialized women's health services;
• Develops data tracking and prepares reports for the women's health leadership regarding community outreach, Veteran Service Organizations for Women, and other community engagement initiatives;
• Develops and/or oversees databases related to patient management systems, and actively participates in or leads the development of Women's Health clinical decision-support systems;
• Provides advice and guidance to assist in revisions of operational procedures and clinical processes affecting the Women's Health Program;
• Performs other related duties as assigned.

Work Schedule: Monday thru Friday, 8:00 am - 4:30 pm.

NOTE: This is a TERM appointment (not-to-exceed 2 years). Term appointments are non-status, nonpermanent appointments of limited duration (more than 1 year but not more than 4). Term employees are eligible to earn leave and generally have the same benefits as permanent employees including health and life insurance, within-grade increases and Federal Employees Retirement System and Thrift Savings Plan coverage. Term appointments may be extended without further competition (up to the 4 year maximum). The appointment to a Term position does not confer eligibility for promotion or reassignment to other positions or the ability to be non-competitively converted to permanent employment.

Financial Disclosure Report: Not required
Recruitment and Relocation Incentives: Not authorized

Salary : $0