What are the responsibilities and job description for the Workplace Services Coordinator position at VHB?
Overview
ABOUT THE POSITION
Reporting to the Workplace Operations Manager, the Workplace Operations Coordinator is responsible for day-to-day interactions with various employees, contractors and vendors regarding projects throughout the region. Within this fast-paced environment, this position must handle multiple service ticket requests and assignments and meet designated deadlines with great attention to detail and capital expenditure. Projects may also include: minor construction, renovation and preventative maintenance.
With this opportunity comes the responsibility of keeping our locations fully functional. It also requires providing the Workplace Operations Manager with input in the planning and design of preventative maintenance programs. This position requires exceptional communication and organizational skills, frequent travel, a flexible schedule, and the ability to work with a variety of internal and external stakeholders and suppliers.
Responsibilities
- Act as primary contact for operational facility issues and requests
- Conduct routine facility inspections to determine areas for service
- Travel to offices within the region, occasionally require overnight stay
- Coordinate and assist in departmental and employee moves
- Provide hands-on support for basic maintenance
- Engage approved vendors as needed to complete repairs for electrical, plumbing, HVAC and other mechanical systems
- Engage necessary internal departments such as IT Services, Building Technologies, and Corporate Facilities
- Ensure timely follow up and work order completion
- Provide backup to manager for all sites as necessary
- Perform other functions as assigned
Skills and Abilities
- Ability to travel to various work-site locations on demand
- Ability to work on a flexible schedule, including nights and weekends
- Ability to prioritize and manage multi-functional tasks
- Ability to work effectively under pressure, and against strict time constraints
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Ability to read and interpret construction documents/proposals and build strong relationships with contractors/vendors
- Knowledge of building systems (electrical, HVAC, plumbing, fire protection and security).
- Excellent verbal, written and interpersonal communication skills
- Team oriented with strong capability to work independently
- Motivated to lead and mentor others
Qualifications
- 0-2 Years experience in an office operations/facilities role
- Valid Driver’s License
WE ARE VHB! We’re an inspired and innovative team of engineers, scientists, planners, and designers who partner with clients in the transportation, real estate, institutional, and energy industries, as well as federal, state, and local governments.
Our work helps improve mobility, enhance communities, and contribute to economic vitality. We do this while balancing development and infrastructure needs with stewardship of our environment.
Our people make us great! VHB provides a differentiating employee experience.
- Inclusive culture of collaboration and innovation
- Opportunity to work on complex, transformational projects
- Amazing co-workers
- A focus on learning and development
- Flexible, hybrid workplace
It’s not surprising that VHB has consistently been rated one of the top AEC firms to work for across our 30 offices on the East Coast. We’re growing and we hope you’ll join us!
VHB is proud to be an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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